NinjaOne vs. Groove by OptimizeCX
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 NinjaOne | Score9 out of 10 | N/A | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support. | N/A |
 Groove by OptimizeCX | Score6.7 out of 10 | N/A | Groove by OptimizeCX is a shared inbox for small and mid-sized SaaS teams. It’s presented as a help desk built for speed and not complexity, and is designed to help manage customer conversations across channels. | $87 per quarter per user |
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | — | ||||||||||||||
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| Monitoring Tasks |
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| Management Tasks |
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| NinjaOne | Groove by OptimizeCX | |
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| Likelihood to Recommend | 9.4 | 1.6 |
| Likelihood to Renew | 9.9 | - |
| Usability | 8.0 | 6.0 |
| Support Rating | 9.1 | 3.0 |