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NinjaOne vs. Spoke

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NinjaOne

121 Reviews and Ratings

Spoke

10 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9 out of 10
    		N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A

    Spoke

    Score9.1 out of 10
    		N/ASpoke, headquartered in San Francisco, offers their ticketing and request management app designed to support IT help desks, HR, or management with handling employee requests and assistance needs.N/A
    Pricing
    NinjaOneSpoke
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NinjaOneSpoke
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.—
    More Pricing Information
    Community Pulse
    NinjaOneSpoke
    Considered Both Products
    NinjaOne
    Verified User
    Chose NinjaOne
    When we were looking for a solution that would alert us whenever software was installed on a workstation, it took us a while to find ninjaRMM. They were the only company that provided this option with only a few clicks. The alternatives could have done it, but with a big lift …
    Incentivized
    Spoke
    Verified User
    Chose Spoke
    Spoke outperforms ManageEngine Service Desk Plus on all levels. The user interface is a lot more user-friendly. Service Desk Plus did not offer any AI-driven auto-responses. They also did not offer any Slack integration which is the primary way (and preferred) that our …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    NinjaOneSpoke
    Monitoring Tasks
    Comparison of Monitoring Tasks features of NinjaOne and Spoke
    Feature
    NinjaOne
    8.9
    41 Ratings
    Spoke
    -
    Ratings
    Remote monitoring8.838 Ratings00 Ratings
    Network device monitoring7.536 Ratings00 Ratings
    Activity Monitoring8.424 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of NinjaOne and Spoke
    Feature
    NinjaOne
    8.6
    40 Ratings
    Spoke
    -
    Ratings
    Patch Management8.939 Ratings00 Ratings
    Policy-based automation8.840 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of NinjaOne and Spoke
    Feature
    NinjaOne
    -
    Ratings
    Spoke
    8.4
    4 Ratings
    Organize and prioritize service tickets00 Ratings7.34 Ratings
    Expert directory00 Ratings8.32 Ratings
    Service restoration00 Ratings10.01 Ratings
    Self-service tools00 Ratings8.63 Ratings
    Subscription-based notifications00 Ratings8.43 Ratings
    ITSM collaboration and documentation00 Ratings8.23 Ratings
    ITSM reports and dashboards00 Ratings8.02 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of NinjaOne and Spoke
    Feature
    NinjaOne
    -
    Ratings
    Spoke
    9.0
    1 Ratings
    Configuration mangement00 Ratings9.01 Ratings
    Policy and contract enforcement00 Ratings9.01 Ratings
    Change management
    Comparison of Change management features of NinjaOne and Spoke
    Feature
    NinjaOne
    -
    Ratings
    Spoke
    8.3
    3 Ratings
    Change requests repository00 Ratings8.63 Ratings
    Change calendar00 Ratings8.32 Ratings
    Service-level management00 Ratings8.02 Ratings
    User Ratings
    NinjaOneSpoke
    Likelihood to Recommend
    9.4
    (47 ratings)
    8.4
    (4 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (5 ratings)
    8.0
    (1 ratings)