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NinjaOne vs. TeamDynamix IT Service Management (ITSM)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A

    TeamDynamix IT Service Management (ITSM)

    Score8.8 out of 10
    N/ATeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The vendor describes the solution as highly flexible and configurable – configured to the user's level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to the user's company. Project Portfolio Management supports waterfall, agile, card wall or task lists, depending on the project type.…N/A
    Pricing
    NinjaOneTeamDynamix IT Service Management (ITSM)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NinjaOneTeamDynamix IT Service Management (ITSM)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
    More Pricing Information
    Features
    NinjaOneTeamDynamix IT Service Management (ITSM)
    Monitoring Tasks
    Comparison of Monitoring Tasks features of NinjaOne and TeamDynamix IT Service Management (ITSM)
    Feature
    NinjaOne
    8.9
    41 Ratings
    TeamDynamix IT Service Management (ITSM)
    -
    Ratings
    Remote monitoring8.838 Ratings00 Ratings
    Network device monitoring7.536 Ratings00 Ratings
    Activity Monitoring8.424 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of NinjaOne and TeamDynamix IT Service Management (ITSM)
    Feature
    NinjaOne
    8.6
    40 Ratings
    TeamDynamix IT Service Management (ITSM)
    -
    Ratings
    Patch Management8.939 Ratings00 Ratings
    Policy-based automation8.840 Ratings00 Ratings
    Incident and problem management
    Comparison of Incident and problem management features of NinjaOne and TeamDynamix IT Service Management (ITSM)
    Feature
    NinjaOne
    -
    Ratings
    TeamDynamix IT Service Management (ITSM)
    9.4
    4 Ratings
    Organize and prioritize service tickets00 Ratings9.54 Ratings
    Expert directory00 Ratings9.54 Ratings
    Service restoration00 Ratings9.54 Ratings
    Self-service tools00 Ratings9.54 Ratings
    Subscription-based notifications00 Ratings8.94 Ratings
    ITSM collaboration and documentation00 Ratings9.54 Ratings
    ITSM reports and dashboards00 Ratings9.54 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of NinjaOne and TeamDynamix IT Service Management (ITSM)
    Feature
    NinjaOne
    -
    Ratings
    TeamDynamix IT Service Management (ITSM)
    8.6
    4 Ratings
    Configuration mangement00 Ratings8.64 Ratings
    Asset management dashboard00 Ratings8.94 Ratings
    Policy and contract enforcement00 Ratings8.33 Ratings
    Change management
    Comparison of Change management features of NinjaOne and TeamDynamix IT Service Management (ITSM)
    Feature
    NinjaOne
    -
    Ratings
    TeamDynamix IT Service Management (ITSM)
    8.5
    4 Ratings
    Change requests repository00 Ratings8.54 Ratings
    Change calendar00 Ratings7.44 Ratings
    Service-level management00 Ratings9.54 Ratings
    User Ratings
    NinjaOneTeamDynamix IT Service Management (ITSM)
    Likelihood to Recommend
    9.4
    (47 ratings)
    9.5
    (4 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (5 ratings)
    -
    (0 ratings)