NinjaOne vs. TeamSupport
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 NinjaOne | Score9 out of 10 | N/A | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support. | N/A |
 TeamSupport | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | TeamSupport is customer support software built for B2B software and technology companies. The solution offers ticket management, a customer and contact database, reporting and analytics, multi-channel support, built-in collaboration tools, and many native integrations. | $45 per month per user |
| NinjaOne | TeamSupport | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | Pricing is based on annual billing | ||||||||||||||
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| Monitoring Tasks |
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| Management Tasks |
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| NinjaOne | TeamSupport | |
|---|---|---|
| Likelihood to Recommend | 9.4 | 7.3 |
| Likelihood to Renew | 9.9 | 10.0 |
| Usability | 8.0 | 8.9 |
| Availability | - | 1.8 |
| Performance | - | 7.3 |
| Support Rating | 9.1 | 9.3 |
| In-Person Training | - | 6.4 |
| Online Training | - | 7.7 |
| Implementation Rating | - | 7.5 |
| Product Scalability | - | 1.0 |