NinjaOne vs. Veeam Backup for AWS

Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.

Incentivized

Veeam Backup for AWS works best on the AWS environment. However, it falls short on other cloud infrastructures as well as on hybrid or multi-cloud environments. So it is highly imperative to ascertain the needs of your clients keeping in mind the criticality of the workloads, the data transmission, the network, security, and the infrastructure before deciding on which backup to suggest.

• With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
• Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
• Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.

Incentivized

• Restoring from the AWS cloud to an existing virtual machine (VM), a freshly created VM (VM), a sandbox environment, etc.
• Using Amazon Web Services' (Amazon) cloud as a backup destination.
• The Veeam B&R product family offers a convenient interface for managing backups.

Incentivized

• NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
• I would like it if NinjaOne also provided an MDM solution.
• It would be nice is NinjaOne could integrate a PAM solution as well.

Incentivized

• Latency was an issue sometimes and after backing up data for 95%, the backup will fail and we will have to re-run
• UX is great but we would like to have more CLI usage and automation baked into the solution. Especially now when GitOps (IaC) is getting traction.
• Pricing wise the Veeam solution was difficult for native business to adopt.

Incentivized

I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.

Incentivized

There are intentions to renew Veeam backup. the reasons are
pretty straightforward and self-explanatory. Veeam PM provides best backup
solution which can be explored from the answers to other questions. other
obvious reason, moving from one platform to other platform is expensive
exercise plus it's a time consuming exercise. So till the time Veeam costs and
the features are in line with enterprise expectation well good

Incentivized

Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.

Incentivized

I think that this factor is the best benefit to use Veeam Backup for AWS. It is really to use and the user experience is really amaizing. Our backup operators are doing his jobs easier than other solution than we had in the past.

Incentivized

Availability is very good

Incentivized

Veeam Backup has never failed me, whenever we have needed to recover data it has worked flawlessly. It is highly available and I do not know of of a situation where our business has needed Veeam Backup fo AWS and has not been able to access or use it in some way.

Incentivized

The software loads quickly for the most part

Incentivized

We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good

Incentivized

Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.

Incentivized

One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.

Incentivized

Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.

Incentivized

We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it

Incentivized

It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.

Incentivized

The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.

Incentivized

Use of Organizations and locations

Incentivized

We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances

Incentivized

We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.

Incentivized

The cost has been better that other cloud storage options. Also, the flexibility to run on various hardware and flexibility to store in various locations has been a big selling point. Unitrends was easier to setup and manage as hardware was included. But, with knowledgeable staff, I'm able to manage this backup environment better than ever now.

Incentivized

Overall the software is very reliable

Incentivized

We have using this solution since 2020. In that moment we had four Host Linux and today we have forty vm Linux and Windows. The solution work fine as with few vm as multiples vm. The backup operators lovely this feacture, because keep simple his duties. Finally, we use the same solution for AWS, Azure or onpremise. This is great characteristic for skill transfer over backup team!

Incentivized

• NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
• NinjaOne helps my techs be more efficient and productive. Saving time and money.

Incentivized

• Personally, I find that it helps me save a lot of time and effort as it is pretty easy to use and user-friendly. Veaam has proven to be a very reliable backup option for us over the past year.
• Depending on the size and complexity of your AWS environment, backup and recovery performance may not be as fast as you would like. This can be particularly challenging if you have large volumes of data or need to perform backups frequently.

Incentivized