NinjaOne vs. Vision Helpdesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 NinjaOne | Score9 out of 10 | N/A | NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support. | N/A |
 Vision Helpdesk | Score9.5 out of 10 | Small Businesses (1-50 employees) | Vision Helpdesk, which started in 2005 as a simple help desk software has evolved into three customer service and IT support management tools. Help Desk Software - A multi-channel help desk software that allows users to manage customer communication across various channels like email, web portals, chat, phone, and API. Satellite Help Desk Software - A multi-company/brand/product help desk software that allows users to manage support for multiple companies in place.… | $8 per month |
| NinjaOne | Vision Helpdesk | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial. | — | ||||||||||||||
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| Monitoring Tasks |
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| Management Tasks |
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| Incident and problem management |
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| Self Help Community |
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| Multi-Channel Help |
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| NinjaOne | Vision Helpdesk | |
|---|---|---|
| Likelihood to Recommend | 9.4 | 5.0 |
| Likelihood to Renew | 9.9 | 9.1 |
| Usability | 8.0 | 8.2 |
| Support Rating | 9.1 | 6.0 |
| Implementation Rating | - | 9.1 |