DocuSign vs. Nitro Productivity Suite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign
Score 8.4 out of 10
N/A
DocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.
$15
per month
Nitro Productivity Suite
Score 9.3 out of 10
N/A
Nitro Productivity Suite combines electronic signature and general PDF editing, from Nitro, Inc. It is built around capabilities such as getting approvals and esignatures in seconds and sharing and reviewing documents from anywhere.
$9.99
per month billed annually per user
Pricing
DocuSignNitro Productivity Suite
Editions & Modules
Personal
$15
per month
Real Starter
$15
per month
DocuSign for Realtors
$35
per month
Standard
$40
per month
Business Pro
$60
per month
Advanced Solutions
Custom Pricing
Nitro Sign® Essentials
$9.99
per month billed annually per user
Nitro Sign® Advanced
$19.99
per month billed annually per user
Nitro Sign® Premium
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Offerings
Pricing Offerings
DocuSignNitro Productivity Suite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuSignNitro Productivity Suite
User Ratings
DocuSignNitro Productivity Suite
Likelihood to Recommend
5.1
(0 ratings)
9.3
(0 ratings)
Likelihood to Renew
7.0
(0 ratings)
10.0
(0 ratings)
Usability
4.3
(0 ratings)
9.0
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
8.0
(0 ratings)
Support Rating
10.0
(0 ratings)
9.2
(0 ratings)
Online Training
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
5.0
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
DocuSignNitro Productivity Suite
Likelihood to Recommend
I am going to speak of a personal experience- on multiple occasions: I need my husband to sign documents during the day and I don't need him here- physically. He sometimes works in different parts of the state as well at his own company. There is no problem at all, as long as he has access to his cell phone, email, and cell phone service- he can sign the documents I need him to. It is AMAZING- I can't speak highly enough of Docusign.
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I run a professional services business from home. I need to edit documents quickly and easily and with minimal subscriptions to minimize overheads. I love that Nitro is a one-off payment to get a license to the software, and you can simply upgrade to the latest version if that's what you want, but you're not obligated to. I've been using the same version of Nitro for 7-8 years now. Despite the fact the upgraded versions have a lot of great, nice-to-have features, the version I'm on still does the job.
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Pros
  • Ease of sending the same document out to multiple recipients, at multiple locations, for multiple signatures
  • Quick turnaround - once the recipient signs the document, we receive notification and the document back immediately
  • Can resend, alter, change, and/or add to the email and/or document that is sent out very easily
  • The recipient can save the document after signing, so they too have their own electronic copy for their records
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  • Ability to combine files SEAMLESSLY and order them around as necessary (so underrated)
  • Signing not only for yourself but for others. Helpful for those who have been granted the authority to sign for VPs and directors
  • Much easier to use than some other PDF viewing services
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Cons
  • You have to purchase a subscription and unless you really need to originate a lot of documents, it's not cost-effective to maintain the subscription. It would be better to have a subscription that allows you to purchase a bundle of say, ten documents and then use them as needed for the occasional user.
  • You'll be hard-pressed to find anything negative from users other than the price.
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  • Converting from PDF to Microsoft Word can be complicated at times. Some parts of a document such as tables are not converted properly.
  • Sometimes it appears to be easier to save MS Word documents to PDF rather than using NPS to convert. It can be a bit slow to convert at times.
  • In my view, it wasn't user friendly at the beginning.
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Likelihood to Renew
The product is a great tool for a remote workforce. As the company gets bigger, adding users to the account can be rather expensive. We considering providing read/sign only access for certain individuals and providing full access to other users as necessary to reduce costs.
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We will definitely be renewing the Nitro Productivity Suite. Saves the company a lot of money for something we use everyday
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Usability
As an Administrator of the system, its ease of configuration and the guidance around doing it is second to none. The screens are broken down into manageable segments and easy to navigate to the area that needs to be looked at. Our Process Delivery teams, after initial training are using the system without any problems and find it easy to operation. We get minimal if any, requests for support.
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For the most part, the entire software is extremely easy to navigate and use. You won't need to follow tutorials or anything for the bulk of the core features, as it's all pretty seamlessly designed.
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Reliability and Availability
It does not go down. I have had zero issues with DocuSign, approaching 4 years.
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No answers on this topic
Performance
Everything loads quickly. Reports are generated in a reasonable time. No noticeable difference in integrated software processing speeds.
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It works as advertised.
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Support Rating
I'd give them a 10, but there has been 1 or 2 small cases that seemed to fall to the wayside, but I was able to call them up and get them resolved. We were having a bad implementation night (after midnight) and we needed assistance from Docusign. They were able to get an engineer to help us in the early morning hours
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Nitro checks all the boxes for what we need. It is fairly priced, it allows us to read and edit PDF documents, convert PDF to MS Word and convert MS Word to PDF. It allows us to combine multiple files and do all the post processing like adding page numbers and adding headers and footers
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Online Training
Docusign is super easy to use, and apart from a few administration details, there was really nothing to train on. Post implementation, there were issues with configuration of auto-filled documents with the integrating 3rd party. That training required some time, because the DocuSign expert took the time to walk me through the 3rd party's configuration (how often does that happen?) so I could see how DocuSign should be best used to overcome weaknesses in the 3rd party platform. 10/10 expert care.
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No answers on this topic
Implementation Rating
Until you get the hang of it, I recommend doing several internal tests before sending a document to a client. As I mentioned earlier, you have to go through a bit of trial and error at first to verify that the workflow works as expected.
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No answers on this topic
Alternatives Considered
Adobe Acrobat Sign is less user-friendly and more suited to small scopes, or one-off documents. It lacks the use of templates that DocuSign has, which is what ultimately streamlines and delivers the consistency and efficiencies for the business.
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Every 1-2 years will do a check on current PDF options to include trialing the software. Have tried Foxit and several that seem to have failed in the marketplace. Over the last 4 years, I have always stuck with Nitro. Unfortunately, we still need to keep Adobe Acrobat (free version) installed to view a small percentage of some PDFs we receive.
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Scalability
In my years of using DocuSign, I have never had an outage. I haven't even encountered a bug.
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No answers on this topic
Return on Investment
  • Less paper use, faster signature times, less time standing at the printer/scanner to send documents to yourself
  • Security over your signature! Security over your company's signature and authorization to approve projects, cash flow etc
  • Love audit trails and the seamless tracking of the status of the document
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  • Positive - Cheaper than Adobe
  • Positive - Allows us to modify PDF documents from our clients to submit our proposals.
  • Positive - Allows us to convert PDF documents to MS Word to share with our consultants and others without a PDF editor who contributes to our proposals.
  • Negative - Need to upgrade to get the latest features/versions unlike something like MS/Office 365 where we just get updates automatically and free for the monthly fee. Maybe they will or need to move to a subscription solution versus a product price.
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ScreenShots

DocuSign Screenshots

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