TrustRadius: an HG Insights company

Novi Survey vs. Verint Voice of the Customer

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Novi Survey

    Score8 out of 10
    N/ANovi Survey offers both a hosted cloud deployment and an on-premise installable survey software for businesses of any size.N/A

    Verint Voice of the Customer

    Score10 out of 10
    N/AVerint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences.N/A
    Pricing
    Novi SurveyVerint Voice of the Customer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Novi SurveyVerint Voice of the Customer
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Novi SurveyVerint Voice of the Customer
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Novi Survey and Verint Voice of the Customer
    Feature
    Novi Survey
    6.3
    1 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Survey templates6.01 Ratings00 Ratings
    Themes6.01 Ratings00 Ratings
    Custom logo/branding7.01 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Novi Survey and Verint Voice of the Customer
    Feature
    Novi Survey
    8.7
    1 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Changes to live survey9.01 Ratings00 Ratings
    Question design help9.01 Ratings00 Ratings
    Multiple question types8.01 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Novi Survey and Verint Voice of the Customer
    Feature
    Novi Survey
    9.0
    1 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Survey logic flexibility9.01 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Novi Survey and Verint Voice of the Customer
    Feature
    Novi Survey
    8.6
    1 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Response tracking9.01 Ratings00 Ratings
    Data export9.01 Ratings00 Ratings
    Standard reports9.01 Ratings00 Ratings
    Custom reports9.01 Ratings00 Ratings
    Analytics7.01 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Novi Survey and Verint Voice of the Customer
    Feature
    Novi Survey
    8.0
    1 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Access controls8.01 Ratings00 Ratings
    Compliance8.01 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Novi Survey and Verint Voice of the Customer
    Feature
    Novi Survey
    7.0
    1 Ratings
    Verint Voice of the Customer
    -
    Ratings
    Respondent restrictions7.01 Ratings00 Ratings
    User Ratings
    Novi SurveyVerint Voice of the Customer
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.7
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.8
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (3 ratings)