TrustRadius: an HG Insights company

Novi Survey

Score8 out of 10

3 Reviews and Ratings

What is Novi Survey?

Novi Survey is an online survey software designed to assist organizations in collecting valuable data and feedback from their target audience. According to the vendor, Novi Survey offers various features and tools for creating, distributing, and analyzing surveys and assessments. It caters to both small and large organizations and is utilized by market research companies, human resources departments, educational institutions, healthcare organizations, and non-profit organizations.

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Categories & Use Cases

Videos

Top Performing Features

  • Changes to live survey

    Users can make changes to live surveys after they are published.

    Category average: 8.3

  • Question design help

    Includes educational material about question design for research, such as tips, recommendations, and information about best practices.

    Category average: 8.3

  • Survey logic flexibility

    Survey question flow can be customized with skip logic, conditional questions, question branching logic, piping logic, and/or randomization.

    Category average: 8

Areas for Improvement

  • Respondent restrictions

    Users can place restrictions on who can participate in surveys or how many times the same person can complete a survey.

    Category average: 8.4

  • Survey templates

    Includes a selection of pre-made survey templates for different types of surveys.

    Category average: 8.2

  • Themes

    Includes options for the look & feel of a survey, including different colors, fonts, layouts, etc.

    Category average: 7.1

Who Buys & Uses Novi Survey

An Incredibly Affordable Survey / Poll Platform with a Large Toolkit for Growth

Pros

  • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
  • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
  • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient

Cons

  • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
  • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
  • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.

Return on Investment

  • Effective survey tool for an affordable price
  • Learning the platform has increased end-user knowledge about survey logic
  • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses

Alternatives Considered

SurveyMonkey, SurveyGizmo and Qualtrics

Other Software Used

Qualtrics, SurveyGizmo