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Odoo CRM vs. Zoho CRM

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Odoo CRM

13 Reviews and Ratings

Zoho CRM

974 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Odoo CRM

    Score7.9 out of 10
    		N/AOdoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app.

    $31.10

    per month per user

    Zoho CRM

    Score8.7 out of 10
    		N/AZoho CRM is a simple, very low-cost CRM option for the smaller end of the SMB segment. The product has several useful integrations with other products, including QuickBooks, and Google Apps and Google Docs. The product also has an integrated project management module.

    $14

    per month

    Pricing
    Odoo CRMZoho CRM
    Editions & Modules
    One App Free
    $0
    Standard
    $31.10
    per month per user
    Custom
    $46.80
    per month per user
    Standard
    $14.00
    Per User/Per Month
    Professional
    $23.00
    Per User/Per Month
    Enterprise
    $40.00
    Per User/Per Month
    Ultimate
    $52.00
    Per User/Per Month
    Plus
    $57.00
    Per User/Per Month
    Offerings
    Pricing Offerings
    Odoo CRMZoho CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptional$14 /user/month
    Additional DetailsThe Standard and Custom plans include the Odoo apps for a single fee.—
    More Pricing Information
    Community Pulse
    Odoo CRMZoho CRM
    Considered Both Products
    Odoo
    Krishna Kumar Vprabhu
    Digital marketing executive in Marketing at Edujournal (E-Learning, 11-50 employees)
    Chose Odoo CRM
    Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc


    We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you …
    Incentivized
    Zoho
    Verified User
    Chose Zoho CRM
    I tested HubSpot and Odoo CRM, considering they are both a complete suite, but Zoho has, in my opinion:

    • Better interface.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Odoo CRMZoho CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Odoo CRM and Zoho CRM
    Feature
    Odoo CRM
    7.7
    2 Ratings
    Zoho CRM
    8.5
    288 Ratings
    Customer data management / contact management7.52 Ratings8.5279 Ratings
    Workflow management9.01 Ratings8.3266 Ratings
    Territory management7.02 Ratings8.8196 Ratings
    Opportunity management10.01 Ratings8.7253 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.52 Ratings8.8248 Ratings
    Contract management7.01 Ratings8.8203 Ratings
    Quote & order management8.52 Ratings8.1203 Ratings
    Interaction tracking6.52 Ratings8.1249 Ratings
    Channel / partner relationship management7.52 Ratings8.4192 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Odoo CRM and Zoho CRM
    Feature
    Odoo CRM
    8.0
    1 Ratings
    Zoho CRM
    8.4
    221 Ratings
    Case management7.01 Ratings8.5213 Ratings
    Help desk management9.01 Ratings8.5189 Ratings
    Call center management00 Ratings8.1172 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Odoo CRM and Zoho CRM
    Feature
    Odoo CRM
    5.0
    2 Ratings
    Zoho CRM
    8.6
    266 Ratings
    Lead management5.02 Ratings8.6261 Ratings
    Email marketing00 Ratings8.5219 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Odoo CRM and Zoho CRM
    Feature
    Odoo CRM
    6.5
    2 Ratings
    Zoho CRM
    8.5
    263 Ratings
    Task management5.52 Ratings8.5248 Ratings
    Billing and invoicing management7.01 Ratings8.3180 Ratings
    Reporting7.02 Ratings8.5242 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Odoo CRM and Zoho CRM
    Feature
    Odoo CRM
    8.3
    1 Ratings
    Zoho CRM
    8.5
    258 Ratings
    Forecasting8.01 Ratings8.5216 Ratings
    Pipeline visualization9.01 Ratings8.4235 Ratings
    Customizable reports8.01 Ratings8.6249 Ratings
    Customization
    Comparison of Customization features of Odoo CRM and Zoho CRM
    Feature
    Odoo CRM
    7.8
    2 Ratings
    Zoho CRM
    8.3
    277 Ratings
    Custom fields6.52 Ratings8.4275 Ratings
    Custom objects9.01 Ratings8.2222 Ratings
    Scripting environment00 Ratings8.3178 Ratings
    API for custom integration00 Ratings8.4203 Ratings
    Security
    Comparison of Security features of Odoo CRM and Zoho CRM
    Feature
    Odoo CRM
    6.0
    1 Ratings
    Zoho CRM
    8.4
    266 Ratings
    Role-based user permissions6.01 Ratings8.5261 Ratings
    Single sign-on capability00 Ratings8.4231 Ratings
    Social CRM
    Comparison of Social CRM features of Odoo CRM and Zoho CRM
    Feature
    Odoo CRM
    -
    Ratings
    Zoho CRM
    8.4
    165 Ratings
    Social data00 Ratings8.4164 Ratings
    Social engagement00 Ratings8.4156 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Odoo CRM and Zoho CRM
    Feature
    Odoo CRM
    -
    Ratings
    Zoho CRM
    8.7
    210 Ratings
    Marketing automation00 Ratings8.7207 Ratings
    Compensation management00 Ratings8.6138 Ratings
    Platform
    Comparison of Platform features of Odoo CRM and Zoho CRM
    Feature
    Odoo CRM
    -
    Ratings
    Zoho CRM
    8.7
    230 Ratings
    Mobile access00 Ratings8.7230 Ratings
    User Ratings
    Odoo CRMZoho CRM
    Likelihood to Recommend
    6.5
    (2 ratings)
    8.6
    (312 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.6
    (42 ratings)
    Usability
    7.0
    (2 ratings)
    7.8
    (172 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (8 ratings)
    Support Rating
    5.0
    (2 ratings)
    6.1
    (69 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    5.5
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.6
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.1
    (114 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.5
    (21 ratings)
    Ease of integration
    -
    (0 ratings)
    7.2
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    5.7
    (6 ratings)
    Professional Services
    -
    (0 ratings)
    8.3
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.7
    (13 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.8
    (13 ratings)