TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Olark

    Score10 out of 10
    N/AOlark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

    $15

    per month

    ProProfs Chat

    Score9.8 out of 10
    N/AProProfs Chat is a solution that allows online businesses to engage in open communication with their website visitors. Available with a free edition, the live chat tool helps organizations of varied sizes to connect with visitors in a similar way they would do in a physical store. ProProfs Chat provides a quick way to engage with website visitors, letting a business monitor their visitor activity - see what visitors are browsing, answer their questions in real-time, and resolve their…

    $29.99

    per month per operator

    Pricing
    OlarkProProfs Chat
    Editions & Modules
    Self Service
    $19.00
    Per Agent Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    OlarkProProfs Chat
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    OlarkProProfs Chat
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Olark and ProProfs Chat
    Feature
    Olark
    10.0
    1 Ratings
    ProProfs Chat
    -
    Ratings
    Chat history and transcripts10.01 Ratings00 Ratings
    Chat reporting10.01 Ratings00 Ratings
    Chat and web analytics10.01 Ratings00 Ratings
    User Ratings
    OlarkProProfs Chat
    Likelihood to Recommend
    10.0
    (18 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.6
    (5 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)