TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Olark

    Score10 out of 10
    N/AOlark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

    $15

    per month

    RedHelper

    Score6 out of 10
    N/ARedHelper is a live chat solution. Some key features include: Cobrowser, and Detailed Visitor Portrait.

    $30

    Per User per Month

    Pricing
    OlarkRedHelper
    Editions & Modules
    Self Service
    $19.00
    Per Agent Per Month
    Business
    $30
    Per User per Month
    PRO
    $57
    Per User per Month
    Personal
    Free
    Per User per Month
    Offerings
    Pricing Offerings
    OlarkRedHelper
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    OlarkRedHelper
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Olark and RedHelper
    Feature
    Olark
    10.0
    1 Ratings
    RedHelper
    -
    Ratings
    Chat history and transcripts10.01 Ratings00 Ratings
    Chat reporting10.01 Ratings00 Ratings
    Chat and web analytics10.01 Ratings00 Ratings
    User Ratings
    OlarkRedHelper
    Likelihood to Recommend
    10.0
    (18 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.6
    (5 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)