TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Olark

    Score10 out of 10
    N/AOlark is a website live chat tool for engaging website visitors while they browse. It can be used to to track leads, drive sales, provide support.

    $15

    per month

    WotNot

    Score9 out of 10
    N/AWotNot automates customer interactions at scale with chatbots to help users solve business challenges like getting more leads, booking more appointments, and scaling customer support with chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available…

    $0

    per month

    Pricing
    OlarkWotNot
    Editions & Modules
    Self Service
    $19.00
    Per Agent Per Month
    Free
    $0
    per month
    Startup
    $99
    per month
    Business
    $499
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    OlarkWotNot
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$99 per month
    Additional Details—The product is available on a monthly and annual basis with features accessible according to the plan. There are four plans to choose from: a free plan, Startup Plan: $99/mo, Business Plan: $499/mo, and Enterprise: Custom pricing.
    More Pricing Information
    Features
    OlarkWotNot
    Chat Analytics and Reports
    Comparison of Chat Analytics and Reports features of Olark and WotNot
    Feature
    Olark
    10.0
    1 Ratings
    WotNot
    -
    Ratings
    Chat history and transcripts10.01 Ratings00 Ratings
    Chat reporting10.01 Ratings00 Ratings
    Chat and web analytics10.01 Ratings00 Ratings
    User Ratings
    OlarkWotNot
    Likelihood to Recommend
    10.0
    (18 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    8.6
    (5 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)