Ombud vs. Responsive

Ombud

Responsive

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Ombud	Score 9.0 out of 10	N/A	Ombud is a solution to automate the content-centric activities in a sales process. Ombud's platform helps teams automate RFPs, Security Questionnaires, SOWs, Sales Proposals, and POCs. The vendor states Ombud currently reduces the sales cycle and increases revenue conversion at industry leaders such as Rapid7, AmerisourceBergen, LogMeIn, Kronos, and Marketo. The vendor targets a reduction in level of effort by 50% or more, so sales teams can spend…	N/A
Responsive	Score 8.0 out of 10	N/A	Responsive (formerly RFPIO), headquartered in Beaverton, offers their proposal management and automation software, featuring import and export, proposal knowledgebase and answer library, evaluation intake forms, and project management tools (e.g. Gantt chart) associated to proposal tracking.	N/A

Pricing

Ombud

Responsive

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Ombud	Responsive
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Ombud	Responsive
Considered Both Products	Ombud No answer on this topic	Responsive Verified User Anonymous Chose Responsive Responsive has better UI and pricing Incentivized Helpful? Brian Zielinski, MBA Sr Proposal Manager Chose Responsive RFPIO has outstanding, responsive, helpful customer support located in the US in Oregon. Support techs go the extra mile to help with basic issues and functionality training. Same-day support response and problem resolution are the norms. The system is also very user-friendly … Incentivized Helpful? Anne-Stuart Huffman Manager, Presales Enablement Chose Responsive RFPIO's licensing model is a bit different from others which worked better for our organization. Rather than licensing by a number of users, it's licensed by the active project. This allows us to add multiple users that are responsible for reviewing and updating content without … Incentivized Helpful? LC Lori Coffae Director: Proposal Writing Chose Responsive Unfortunately, I have not had the opportunity to use or evaluate other products like RFPIO. When I was hired, my company had just purchased our RFPIO software. Incentivized Helpful? Verified User Anonymous Chose Responsive I greatly prefer RFPIO over Loopio. It's a much cleaner interface and the searchable library is amazing. Incentivized Helpful? Lauren Daitz, CF APMP Senior Manager, Proposal Department Chose Responsive We are a small proposal team, with a large group of resources who support our responses. RFPIO is easy to use for internal and external users, doesn't require extensive onboarding for new users, and is constantly adding new capabilities and enhancements to make the product even … Incentivized Helpful? SB Steve Beus Proposal Manager Chose Responsive Similar feature sets. No in-depth comparisons yet. Incentivized Helpful? Verified User Anonymous Chose Responsive Qvidian, as I remember it, was clunky and difficult to use. Not user friendly at all. Incentivized Helpful? JS Jeffrey Serra Customer Success Manager Chose Responsive N/A Incentivized Helpful? RF Randi Feldman Proposal/Security Specialist Chose Responsive I have not seen another tool in the market that is collaborative or intuitive. Those features are very impressive. Incentivized Helpful? Verified User Anonymous Chose Responsive I've only used RFPIO to compile responses to RFPs, and I've only used Scout RFP to respond to RFPs issued within Scout (i.e., the customer sent us an RFP without Scout RFP and asked the response and all communication to go through Scout RFP). As such, I've used two tools, but … Incentivized Helpful? Hope Henderson Marketing Communication Coordinator Chose Responsive At the time, three years ago, we evaluated Loopio as an alternative to RFPIO. Loopio didn't have the same resources as far as dynamic branding, content segmentation ability and was less price competitive than RFPIO. RFPIO also has an unlimited user model where you are not … Incentivized Helpful? Carah Counts Product Manager Chose Responsive RFP360 - We used this tool for three years and it was a great first step/upgrade from a searchable Google doc. We decided to start evaluating other systems for a couple of reasons: RFP360 is an end-to-end tool for RFP requestors and responders. We felt they were more focused on … Incentivized Helpful?

Features

Ombud

Responsive

Proposal Creation & Organization

Comparison of Proposal Creation & Organization features of Product A and Product B
	Ombud - Ratings	Responsive 7.4 Ratings 7% below category average
Proposal branding	00 Ratings	8.00 Ratings
Proposal templates	00 Ratings	5.00 Ratings
Proposal content library updates	00 Ratings	9.00 Ratings
Guided proposal creation	00 Ratings	8.00 Ratings
Searchable proposal database	00 Ratings	7.00 Ratings

Proposal Collaboration & Workflow

Comparison of Proposal Collaboration & Workflow features of Product A and Product B
	Ombud - Ratings	Responsive 7.4 Ratings 9% below category average
RFP management & response	00 Ratings	8.00 Ratings
Proposal collaboration & approval	00 Ratings	8.00 Ratings
User permissions/proposal editing controls	00 Ratings	9.00 Ratings
Sales proposal workflow	00 Ratings	6.00 Ratings
Proposal automation user interface	00 Ratings	6.00 Ratings

Proposal Delivery

Comparison of Proposal Delivery features of Product A and Product B
	Ombud - Ratings	Responsive 8.0 Ratings 1% below category average
Proposal distribution	00 Ratings	8.00 Ratings
Interactive proposals	00 Ratings	8.00 Ratings
Proposal content tracking	00 Ratings	8.00 Ratings

Best Alternatives
	Ombud	Responsive
Small Businesses	QuoteWerks Score 9.4 out of 10	QuoteWerks Score 9.4 out of 10
Medium-sized Companies	QuoteWerks Score 9.4 out of 10	QuoteWerks Score 9.4 out of 10
Enterprises	Conga CPQ Score 8.5 out of 10	Conga CPQ Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Ombud	Responsive
Likelihood to Recommend	- (0 ratings)	9.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	8.7 (0 ratings)
Support Rating	- (0 ratings)	9.8 (0 ratings)
Implementation Rating	- (0 ratings)	10.0 (0 ratings)

User Testimonials
	Ombud	Responsive
Likelihood to Recommend	No answers on this topic	1. RFPIO is perfect for searching for specific information when you are responding to an RFP. Search engine is powerful. We narrow our search using several customized filters and know we are getting a thorough search. 2. Excel responses work very well in RFPIO. 3. Typical RFPs that are formatted in Word are challenging to run via RFPIO. We struggle with this. 4. We have yet to master the template. Incentivized Verified User Anonymous Read full review
Pros	No answers on this topic	Import/export - the configurations during import and export are invaluable. This saves us so much time during export with the amount of things we have pre-formatted. Additionally, this tool can handle export into native formats OR customized templates for Word, Excel, and PDF. This means we can export into Excel from outside tools, as well as utilize client/broker formats when needed - without minimal copy/paste (RFP friends... can I get an amen??) Auto-response - once a questionnaire is uploaded, the system can auto-respond based on past responses. It gets smarter over time as more responses are in the system. We find this picks up 25-40% on the low end and 90% on the high end (especially when we are responding to the same broker or consultant who has their preferred template) Keyword Field Mapping - the system allows you to map fields into your export template as well as your responses. The system auto maps these when exporting. We use this feature a lot to map salesperson info (custom fields for the stuff we want on the cover sheet/letter), client name, client nickname (the company, the client, the City, the County, etc.). This makes it easy to have customized responses without extra effort on our side. Guest Question Authors - the system allows you to send single questions to guest users easily so that they can answer via a web browser on a computer or laptop without signing in. I also particularly like that I can track it as a comment which helps me go back later and find my open items. Carah Counts Product Manager Read full review
Cons	No answers on this topic	For questions that contain generalized words, the ability to pinpoint better responses with AI. As an end user, I always start with the Answers tab. It would be nice for RFPIO to open on the Answers tab, because I always go there first (learn my preferences). It would be nice to have guided paths the first time I open after new enhancements have been added. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	UI is friendly. Basically that alone is enough to renew because it is easy to use and gives accurate and fast results. The effective cross collaboration from other colleagues in my organization also makes for this tool to be extremely effective. Now that I understand how to use it, I can also easily train others on how to use it effectively. Incentivized JS Jeffrey Serra Customer Success Manager Read full review
Support Rating	No answers on this topic	The response time and attitude from the RFPIO team is extraordinary. I always feel like I am their only customer - that's how exemplary their customer service is! When we have a suggestion, it is addressed and escalated - ultimately it is resolved to meet (and exceed!) our expectations. The RFPIO team works collaboratively with us, coaching us on new features until we can use them with confidence. Webinars. User conferences. Clear and useable communication. Every method of "training up" is leveraged so that users can feel comfortable and are successful using the tool. AMAZING! Incentivized LC Lori Coffae Director: Proposal Writing Read full review
Implementation Rating	No answers on this topic	We were able to complete an RFP during our free trial. We were already leaning toward RFPIO but that pushed us over the edge. Carah Counts Product Manager Read full review
Alternatives Considered	No answers on this topic	At the time, three years ago, we evaluated Loopio as an alternative to RFPIO. Loopio didn't have the same resources as far as dynamic branding, content segmentation ability and was less price competitive than RFPIO. RFPIO also has an unlimited user model where you are not charged per user like many other RFP automation solutions. This makes the price much more scalable and also allows for creative engineering as far as use of the system Incentivized Hope Henderson Marketing Communication Coordinator Read full review
Return on Investment	No answers on this topic	Our response time has gone from 2 weeks, to around 24hrs of addressing an RFP We have seen considerable savings with reallocated headcount and reduced effort spent on other critical areas Our previous process had a blind spot when it came to visibility. Now we have 100% visibility across the organization. Incentivized Brendan Blok Sr. Global Business Advisor Read full review
ScreenShots	Ombud Screenshots