OnceHub vs. YouCanBookMe

For all things bookings, including meetings, sales calls, events, and client onboarding, ScheduleOnce is the dominant software hands down. For shorter forms, such as quizzes and exercises on an online course, FormOnce is the far superior sibling as it's able to accommodate all needs, size, length, and customization.

YouCanBook.Me has made it really easy to schedule calls with applicants and with team members scattered across the world. We use it a lot to schedule follow up calls with potential leads from conferences and other recruiting events, which has been really key in converting leads from those events, and we direct applicants for our internship and staff positions to YouCanBook.Me to schedule interviews. We also use it to schedule calls with team members internationally. It is most useful for scheduling a call between two participants.

Incentivized

• Booking page is easy to set up and use
• Many options as to the types of meetings/appointments that can be booked
• Improves my efficiency! Easy to send the booking link to colleagues, prospects, etc. have them select the most appropriate date and time to meet
• Enhances the professionalism of my business

Incentivized

• Allows a prospect flexibility in choosing a time to meet
• Saves me a lot of time with followup phone calls to book a spot
• I can choose the times I am available for each day
• If I block off time in my Outlook calendar, it blocks it off in YouCanBook.Me as well, so if there is a one-off time I cannot meet, I can just block it in my calendar instead of going into my YouCanBook.Me account

Incentivized

• I really wish I could put tracking pixels (i.e. AdWords conversion pixels) on the booking thank you pages. Having to direct to a thank you page on another platform is kind of a pain.
• The Salesforce connector pricing is a bit steep.
• Basic live chat capabilities would be awesome. Implementing a live chat widget alongside the ScheduleOnce widget can be a bit cluttered design wise.

Incentivized

• We loved the old version of youcanbook.me. Once they updated the site and functionality, we hated it. We kept reverting back to the old version, but now we cannot use the old version anymore. The new version has made it much slower to set up a new profile and fill in all of the reminders.
• If they made it faster to populate a new profile by limiting repetition, that'd be awesome. We have to edit the titles of calendar events, emails to us, emails to participants, etc.
• Working with Google calendar is sometimes frustrating, but they've recently updated it to make it easier for us to duplicate calendar events. Youcanbook.me syncs with Google calendar, so making all of the calendar events set to "Free" (previously, "Available") is pretty annoying.

Incentivized

They would not prorate a refund - I'm just out the money for services I have not used. To me, that is the WORST POSSIBLE customer service ever.

ScheduleOnce is the only platform that offered an easy way to send text messages to clients. I appreciated the ease of adding a few questions to qualify potential clients prior to getting onto a call with them. Easy to use and the customer service experience I have received has been great.

Youcanbook.me is a pretty unique service, but some others have come up since we started using it in 2015. There´s some competition like simply book or roomzilla, but he haven´t considered them because they aren't as cost-effective or simply haven't found a need to do it yet. Folk at youcanbookme have given us great user support and have many benefits for the educational sector, which make it hard for competition because we are pretty happy with their service :)

• Saved me time by letting clients book their own appointments (5 hours a week).
• It's a professional way of doing business versus me playing phone tag to book an appointment, less work for my prospect ( at least 1-3 more sales).
• It has rescheduled missed appointments (1-3 more sales).

Incentivized

• This has saved me untold hours of telephone tag and email wars by allowing people to self-serve. Time is the most valuable commodity.
• The reminder system also saves time.
• The best is that, once it's set up, it doesn't require regular maintenance unless my products or meeting types change.

Incentivized