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YouCanBookMe

Score9.6 out of 10

19 Reviews and Ratings

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What is YouCanBookMe?

YouCanBook.me is appointment scheduling software from the UK company of the same name.

Categories & Use Cases

Media

an example appointment, in YouCanBookMe.
A customized booking page. Users can create a unique scheduling experience with multiple display options and customizable notifications.
YouCanBookMe's security features.
an example of YouCanBookMe's automations, including automated video links, CRM updates, reminders, follow-ups and no-show tracking.
an example booking experience, on a mobile device.
YouCanBookMe's customer support team.

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Reviews

What users are saying about YouCanBookMe.
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Veteran customer still satisfied after all these years!

Incentivized
Billy Joe CainView profile
Co-founder and Creative Director in Corporate at PBJ Learning (1-10 employees employees)

Use Cases and Deployment Scope

At PBJ Learning, we work with clients and agencies in all time zones. Complicating things, we have staff and advisors across the world that have to synchronize with us. Scheduling is a fundamental challenge for anyone that works in multiple time zones, so we use YouCanBook.Me for all our meetings. I've been a fan since I found out about it years ago and have been satisfied with their service ever since.

Pros

  • Scheduling.
  • Video meeting scheduling.
  • Ease of use.
  • Basic features do everything you need!

Cons

  • Gaps between meetings as a default.
  • Setting up Zoom meeting integration could be improved.
  • Additional customization/skinning options for basic customers.

Most Important Features

  • Google calendar synchronization.
  • Time management.
  • Client freedom.
  • Time zone organization/coordination.

Return on Investment

  • Volunteer organization.
  • Customer satisfaction.
  • Adviser organization.
  • Scheduling management.

Other Software Used

Google Calendar, Trello, Google Drive

YouCanBook.Me--great for getting clients pre-booked

Incentivized
Cindy MooreView profile
Sales Coordinator in Sales at ShopPros (11-50 employees employees)

Pros

  • Allows a prospect flexibility in choosing a time to meet
  • Saves me a lot of time with followup phone calls to book a spot
  • I can choose the times I am available for each day
  • If I block off time in my Outlook calendar, it blocks it off in YouCanBook.Me as well, so if there is a one-off time I cannot meet, I can just block it in my calendar instead of going into my YouCanBook.Me account

Cons

  • I don't like the generic email invite to a Zoom meeting it sends out. Once I get the date sent to me in my email, I have to cancel the meeting and re-set the meeting with my own personalized Zoom Invite. Sometimes that is confusing for the prospect. However, now that I write this...I see an article on the web site about creating a unique Zoom meeting invite. I will have to check that out.
  • I set my work days as 9:30 a.m.-5:30 p.m. but on the calendar it shows a time available at 6 p.m. My last appointment should be listed as 5 p.m., as my appointments are in 30-minute increments and I leave at 5:30 p.m. So that is confusing and resulted in a few appointments booked when I am not actually working.
  • I book demos for a coworker, and if he is busy in another meeting, I have to block it off in my calendar as "Jack is Busy" so that prospects won't pick a time that is not available for Jack. I wish there was a way I could link his Outlook calendar to my YouCanBook.Me. Perhaps there is, but I am unaware of it.

Most Important Features

  • That I can create a link to send out in emails
  • Allows me to have more demos booked than I could reach otherwise
  • Allows the prospect to choose a time at their own leisure. So I know if they book it through the link, they are really interested. Sometimes when I call, a prospect will book a time but not intend to attend. If they booked it, I know they are interested.

Return on Investment

  • Unfortunately, I am not in the position to comment on the ROI, but it has increased the amount of demos booked.

YouCanBook.Me is a pretty unique service that simplifies your professional appointments

Juan Carlos Molina CastejónView profile
Coordinador de Espacios Tecnológicos para el Aprendizaje in Information Technology at Universidad del Valle de Guatemala (51-200 employees employees)

Pros

  • Great at synchronizing with your enterprise calendar (Gsuite, outlook, icloud) that updates changes to events (creation, rescheduling and cancelling) both in a quick and reliable way.
  • It simplifies the reservation process by sending you and your clients automatic email messages to confirm, reschedule or cancelling a requested appointment, activity or event.
  • Youcanbookme integrates to your website in a seamless way. It allows you to fully customize it's layout and graphic style to fully match that of your company's website.
  • It has many options for creating workflows that meet your company's specific needs, it works great with third party APIs (via webhooks) and is supported in Zapier to easily work in conjunction with a bunch of other services.

Cons

  • The new billing method is not convenient at all, because it you pay on the amount of calendars linked to your account. This limits how you can take advantage of many features, and you have to be very careful on how many calendars you will be paying for every year.
  • Youcanbookme forms are easy to setup, but it would be really great if would be really helpful if one could incorporate a little logic into them. For example, if yes is answered then display this question but if no, then go to the end of the form.
  • Handling email addresses for youcanbookme reservations is a hassle because there is no option for the user to upload them from a spreadsheet or CSV file, instead they have to manually input them and this gives a lot of room for human error.

Return on Investment

  • We have eliminated confusion generated by poorly written emails or waste of time when preparing for an event where the request had an error in the date.
  • Information regarding events and scheduling is more organized and accessible by our team and clients. This has had a positive impact in our relationships since everything is more transparent and there's no room for doubt.
  • Our team can now focus in more important tasks than answering or corroborating information carried through emails for setting and preparing for a meeting or event.

Other Software Used

Zapier, Canvas, BlueJeans, Autodesk Inventor, MATLAB

The scheduling software you can't live without.

Incentivized
Travis BrownView profile
Account Manager and Tactical Projects Leader in Marketing at Rokusek Design (1-10 employees employees)

Pros

  • Allowing Customers to schedule meetings on my calendar.
  • Calendar Integrations.

Cons

  • Vacation/Away times -- there's not currently a way to just block out a day without doing it through your calendar.

Return on Investment

  • Saves a lot of time in emailing back and forth about potential meeting times, they just book and the emails are automatically sent.

Other Software Used

TweetDeck, Adobe Premiere Pro

Saved us tons of time!

Incentivized
Verified User
Director in Product Management (11-50 employees employees)

Use Cases and Deployment Scope

We provide donations to homeless service providers throughout Los Angeles. The agencies must pick up their orders from our warehouse. We use the program to schedule our pick up appointments. Our agencies book through the site and it populates our warehouse calendar will all of the pick up appointments.

Pros

  • easy to use
  • easy to set up
  • good customer service

Cons

  • can't really think of anything at the moment

Most Important Features

  • ability to customize availability
  • easy to use

Return on Investment

  • Saved an enormous amount of staff time in manually scheduling appointments
  • No forgotten communications between scheduler and warehouse staff

Other Software Used

BarCloud Stock

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