OneDesk vs. Wrike
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OneDesk | Score8 out of 10 | N/A | OneDesk, from the company of the same name in Montreal, combines Help Desk & Project Management software into a single application. The solution includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow the user to serve customers while working on projects in the same platform. | $55 per month |
 Wrike | Score8.3 out of 10 | Mid-Size Companies (51-1,000 employees) | Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures. | $240 per year 2 users (minimum) |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | For any number of user licences, you can choose to pay the monthly price and cancel at any time. If you would like to pay annually in advance, we thank you by giving you 2 months free per year. | Every premium plan begins with a 14-day trial period. | ||||||||||||||
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| Professional Services Automation |
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| OneDesk | Wrike | |
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| Likelihood to Recommend | - | 8.7 |
| Likelihood to Renew | - | 8.1 |
| Usability | - | 8.4 |
| Availability | - | 7.9 |
| Performance | - | 7.5 |
| Support Rating | - | 6.7 |
| In-Person Training | - | 8.2 |
| Online Training | - | 7.5 |
| Implementation Rating | - | 7.7 |
| Configurability | - | 9.0 |
| Contract Terms and Pricing Model | - | 6.7 |
| Ease of integration | - | 7.0 |
| Product Scalability | - | 7.8 |
| Professional Services | - | 6.7 |
| Vendor post-sale | - | 5.9 |
| Vendor pre-sale | - | 9.1 |