| Product | Rating | Most Used By | Product Summary | Starting Price |
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 OnPage | Score8.6 out of 10 | N/A | OnPage Corporation headquartered in Waltham offers their IT alert management solution. | $16.99 quarterly per user |
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| Entry-level Setup Fee | No setup fee | ||||||||||
| Additional Details | Add-ons, such as Live Call Routing and Dedicated Lines are available at an additional cost. | ||||||||||
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| Considered Both Products | Chose OnPage Honestly, there is no comparison. The alerting is easier to manage, whereas the continuum NOC was painful to use and it was a live person, who rarely listened when you request them to ignore alerts. Additionally, you couldn't enter notes with continuum, you had to use your … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose OnPage OnPage is the first we chose and would not change that. The ability to link to our CSM, RMM, and technicians on the road has made this the best solution. Our team is able to use the current setup to make custom alerts based on the ticket details. This allows for all of our … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose OnPage Incentivized Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose OnPage We selected OnPage to help us alert all our on-call techs at once in an easy-to-use platform that works on both android and apple products. We have implemented this for all our on-call procedures for accurate tracking and accountability. This has helped us get to our customer's … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose OnPage Not familiar with any competitor's product. Relied on referral from other institutions pleased with OnPage. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose OnPage We have not used any of the listed alternatives. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
No answers on this topic | |
| Delivers good value for the price | |
No answers on this topic | |
| Happy with the feature set | |
No answers on this topic | |
| Lived up to sales and marketing promises | |
No answers on this topic | |
| Implementation went as expected | |
No answers on this topic | |
| OnPage | |
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| Likelihood to Recommend | 8.5 |
| Likelihood to Renew | 10.0 |
| Usability | 10.0 |
| Availability | 8.8 |
| Performance | 9.2 |
| Support Rating | 10.0 |
| Implementation Rating | 10.0 |
| Product Scalability | 9.2 |
| Vendor post-sale | 10.0 |
| Vendor pre-sale | 10.0 |
