OnRamp is customer onboarding experience software that aims to make white-glove onboarding and implementation possible at any scale. Their customer-led onboarding solution helps B2B businesses deliver better onboarding experiences, keep customers engaged, and ramp up customer value without ramping up resources or project management busywork.
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SitePass
Score 0.0 out of 10
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N/A
$99
per month
Pricing
OnRamp
SitePass
Editions & Modules
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Basic
$99
per month
Offerings
Pricing Offerings
OnRamp
SitePass
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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User Testimonials
OnRamp
SitePass
Likelihood to Recommend
For in depth large clients with a lot of information and a big build this is a great way to keep things organized, especially if a lot of people are involved. It is not as useful for smaller clients that do not require as much work or required documents
Full management overview of all active projects in a Kansan style board would be good
Tracking internal ad hoc tasks for projects like customer reported bugs or features, would be great to have follow up targets and better ways to track allocations for these
Better way to return to a task overview after editing sub-task builders (at the moment it returns to the list and not the specific task or module)
All of the others are internal only (or at least the features I have tried), and the key value for us with OnRamp is the customer facing portal. the internal project management and task tracking could be better when compared to other platforms - I probably still have a preference for Wrike or Asana personally for internal items
It has probably saved me between 2-8 follow up emails and calls with customers on a project, easily accounting for 30minutes to 4 hours saved on projects where the typical billable time is 30 hours.
I would think that the improvement in own organisation and tracking follow up tasks/needs saves me at least a couple of hours on a project over its duration. Information is more accessible and I am kept on tasks more effectively