OnRamp vs. SitePass

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OnRamp
Score 0.0 out of 10
N/A
OnRamp is customer onboarding experience software that aims to make white-glove onboarding and implementation possible at any scale. Their customer-led onboarding solution helps B2B businesses deliver better onboarding experiences, keep customers engaged, and ramp up customer value without ramping up resources or project management busywork.N/A
SitePass
Score 0.0 out of 10
N/A
N/A
$99
per month
Pricing
OnRampSitePass
Editions & Modules
No answers on this topic
Basic
$99
per month
Offerings
Pricing Offerings
OnRampSitePass
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
User Testimonials
OnRampSitePass
Likelihood to Recommend
For in depth large clients with a lot of information and a big build this is a great way to keep things organized, especially if a lot of people are involved. It is not as useful for smaller clients that do not require as much work or required documents
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Pros
  • Accountability of certain tasks
  • breaking down what is needed for each task
  • Being able to submit forms or ask for certain information
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Cons
  • Full management overview of all active projects in a Kansan style board would be good
  • Tracking internal ad hoc tasks for projects like customer reported bugs or features, would be great to have follow up targets and better ways to track allocations for these
  • Better way to return to a task overview after editing sub-task builders (at the moment it returns to the list and not the specific task or module)
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Usability
It is very easy and great to use. I love how customizable it is and I can structure it for specific clients while also keeping a specifc theme
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Alternatives Considered
All of the others are internal only (or at least the features I have tried), and the key value for us with OnRamp is the customer facing portal. the internal project management and task tracking could be better when compared to other platforms - I probably still have a preference for Wrike or Asana personally for internal items
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Return on Investment
  • It has probably saved me between 2-8 follow up emails and calls with customers on a project, easily accounting for 30minutes to 4 hours saved on projects where the typical billable time is 30 hours.
  • I would think that the improvement in own organisation and tracking follow up tasks/needs saves me at least a couple of hours on a project over its duration. Information is more accessible and I am kept on tasks more effectively
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ScreenShots