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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constant Contact

    Score7.7 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    Ontraport

    Score9 out of 10
    N/AONTRAPORT offers customer relations management services that help with content management (creating and hosting webpages), lead tracking, traditional marketing approaches (e-mail, SMS, social media, direct mail), managing online payments, and workflow automation.

    $29

    per month

    Pricing
    Constant ContactOntraport
    Editions & Modules
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Constant ContactOntraport
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsThe SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.Ontraport offers a variety of plans to choose from based on the features needed. Pricing adjusts with the number of contacts in the database and users in the account. Monthly or annual plans are available, and all plans start with a 14-day free trial. Ontraport offers a Done-With-You Setup and Training Package for getting set up in the account quickly. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform.
    More Pricing Information
    Community Pulse
    Constant ContactOntraport
    Considered Both Products
    Constant Contact
    No answer on this topic
    Ontraport
    Chose Ontraport
    We initially selected Ontraport based on the seemingly quality reviews. While they are priced much higher than their competitors, we initially took that as a positive. Perhaps the price tag hinted at better service, more robust features and superiority deliverability.

    None of …
    Incentivized
    Chose Ontraport
    Infusionsoft - I chose ONTRAPORT over Infusionsoft because I could make it match up to my clients processes easier. I value the flexibility. On the flip side, Infusionsoft has some eCommerce integration and pre-configured solutions that are appealing.

    VTrenz, Marketo, Silverpop …
    Chose Ontraport
    I really liked the robust features presented in a way that made sense to me. I needed a higher level system that I could understand how to use with little or no ramp-up time.
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Constant ContactOntraport
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Constant Contact and Ontraport
    Feature
    Constant Contact
    8.0
    118 Ratings
    Ontraport
    9.0
    17 Ratings
    WYSIWYG email editor8.4101 Ratings8.216 Ratings
    Dynamic content7.7102 Ratings10.014 Ratings
    Ability to test dynamic content8.582 Ratings8.37 Ratings
    Landing pages7.876 Ratings10.016 Ratings
    A/B testing7.171 Ratings9.912 Ratings
    Mobile optimization8.686 Ratings8.410 Ratings
    Email deliverability reporting9.0114 Ratings6.016 Ratings
    List management8.3116 Ratings10.016 Ratings
    Triggered drip sequences7.260 Ratings9.813 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Constant Contact and Ontraport
    Feature
    Constant Contact
    8.0
    115 Ratings
    Ontraport
    9.3
    16 Ratings
    Dashboards8.488 Ratings10.015 Ratings
    Standard reports8.3113 Ratings8.012 Ratings
    Custom reports7.558 Ratings10.010 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Constant Contact and Ontraport
    Feature
    Constant Contact
    8.1
    67 Ratings
    Ontraport
    -
    Ratings
    URL Validation8.231 Ratings00 Ratings
    Link Tracking7.934 Ratings00 Ratings
    Image Validation8.932 Ratings00 Ratings
    Inbox Display8.635 Ratings00 Ratings
    Email Accessibility Tools7.928 Ratings00 Ratings
    Spelling and Grammar Check8.254 Ratings00 Ratings
    Spam Testing6.026 Ratings00 Ratings
    Email Previews9.366 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Constant Contact and Ontraport
    Feature
    Constant Contact
    -
    Ratings
    Ontraport
    5.5
    17 Ratings
    Lead nurturing automation00 Ratings7.115 Ratings
    Lead scoring and grading00 Ratings2.413 Ratings
    Data quality management00 Ratings2.614 Ratings
    Automated sales alerts and tasks00 Ratings10.016 Ratings
    Campaign Management
    Comparison of Campaign Management features of Constant Contact and Ontraport
    Feature
    Constant Contact
    -
    Ratings
    Ontraport
    7.7
    8 Ratings
    Calendaring00 Ratings6.25 Ratings
    Event/webinar marketing00 Ratings9.38 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Constant Contact and Ontraport
    Feature
    Constant Contact
    -
    Ratings
    Ontraport
    7.1
    4 Ratings
    Social sharing and campaigns00 Ratings7.13 Ratings
    Social profile integration00 Ratings7.24 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Constant Contact and Ontraport
    Feature
    Constant Contact
    -
    Ratings
    Ontraport
    7.3
    15 Ratings
    API00 Ratings3.011 Ratings
    Role-based workflow & approvals00 Ratings9.09 Ratings
    Customizability00 Ratings10.013 Ratings
    Integration with Salesforce.com00 Ratings7.31 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings7.31 Ratings
    Integration with SugarCRM00 Ratings7.31 Ratings
    User Ratings
    Constant ContactOntraport
    Likelihood to Recommend
    8.3
    (133 ratings)
    10.0
    (20 ratings)
    Likelihood to Renew
    9.9
    (23 ratings)
    9.1
    (8 ratings)
    Usability
    9.0
    (10 ratings)
    7.8
    (3 ratings)
    Availability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    7.7
    (4 ratings)
    Support Rating
    10.0
    (9 ratings)
    9.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    9.1
    (2 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    8.2
    (1 ratings)