Chose Ooma Office
When we selected Ooma, it had the better feature set, reliability, and ease of implementation.
Ooma Office vs. Rakuten Viber
Ooma Office vs. Rakuten Viber
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Ooma Office | N/A | For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable. With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows. Ooma Office features include: Unlimited Calling in U.S., Canada, Mexico and Puerto Rico Free Local… | $9.95 per month | |
 Rakuten Viber | N/A | Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls. | $0.02 Per Minute |
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| Entry-level Setup Fee | $19.95 per user/month | No setup fee | ||||||||||||||
| Additional Details | Ooma Office offers plans starting at $19.95 per user/month with no contracts, ever. | — | ||||||||||||||
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| Considered Both Products |  Ooma Office  Steve Parker Chief Risk Advisor Chose Ooma Office RingCentral is far more difficult to set up and costs more (monthly).  Matthew Perrault Business Owner/Operator Chose Ooma Office Easier to use, more features, and definitely more Bang for your $  Terry Mills Regional Vice President Chose Ooma Office I used a land line company for years and then switched to a VOIP company. When I learned how much better Ooma was, I was really skeptical at first, but they allowed me to try their service. Once I did, there was no comparison. I switched to Ooma and have never looked back.  Jennifer Heagle Director of Coworking Chose Ooma Office So much better, easier to use and less expensive! Overall better product. Support is heads and tails above what Nextiva pretends to offer its customers! I will save over $6000 my first year alone with Ooma. Thank you for making such a great product. You will help small …  David Buckley Senior Pastor Chose Ooma Office We only used our local phone company. Compared to our local phone company, Ooma Office beats it hands down. It is much cheaper. It has an app for my phone that works brilliantly. It is user-friendly. We are able to take calls both in the office and when we are mobile. The …  Hillary Louarti Manager Chose Ooma Office We went over to Ooma [Office] after having had Intermedia for several years. Intermedia was good, but they were due for an update on many of their systems, which they did after we left. With Ooma [Office], we have our hold music and other basic, easy to use options that fit …  Josh Bicknell Owner, Educator Chose Ooma Office This is my first experience with a VOIP phone system, but previously I had tried to use AT&T for my business line, although the setup never even happened because of misinformation I was given. In the end I'm glad I ended up with Ooma instead because it has been much more …  Tom Von Braunsberg President Chose Ooma Office The Ooma product offer significantly more features a small business at a much lower price. The customer service is excellent. We are treated the same as if we were their largest customer. The larger communication companies don’t seem to be too interest in the small business … |  Rakuten Viber  Samira Islam Resmi Assistant Professor Chose Rakuten Viber End-to-end encryption scrambles my messages and delivers them as a scrambled code to my friend's device, whether mobile or desktop, so that only their device can decode them into plain text. If my friend's phone is turned off or they don't have access to the internet, my … Chose Rakuten Viber Viber works much faster. Besides, it doesn't require a separate login.  Victoria Loza Graduate Teaching Assistant Chose Rakuten Viber Viber comes close to WhatsApp with its similar features, that said, I still prefer WhatsApp as more friends and coworkers use it. I prefer to use Slack for my other profession as a remote English teacher as it allows me to get notifications in a format that avoid annoying …  Liz Wade Photographer Chose Rakuten Viber I have compared Viber to Skype in the past, and there are two main differences I see. First, with Skype, you are not limited to calling only other Skype users (this limitation exists with Viber). Second, Skype's call quality almost always wins, which I believe is thanks to …  Rashad Farzalizade Senior Consultant Chose Rakuten Viber Before Viber, we were using Slack. Our colleagues were using slack only at work. But Viber is used for personal needs too. That is why we switched to Viber because we can reach to our colleagues anytime and from anywhere.  Filip Witkowski Web Developer Chose Rakuten Viber It's faster than all of above, better for cross platform communication and unlike the above examples (Skype for business and Slack), not directly tied to organization. Its other alternative (not listed on TrustRadius) is WhatsApp, which, in my opinion is a copy of Viber. Viber …  Rich Ferris Consultant Chose Rakuten Viber I use What’s App a lot but mainly for video chat and text. They don’t have a features like Viber Out that I’m aware of.  Agnes Asodi Project Manager Chose Rakuten Viber Skype has UI problems and makes the fun elements such as emojis and gifs hard to use. Slack is a good communication tool but has again less fun elements and is more work-oriented so it doesn't contribute a lot to a fun working atmosphere. Whatsapp was never even in the game …  Tony Phan Country Manager Chose Rakuten Viber Skype offers similar communication features as Viber, but Viber is more convenient as it uses the phone number as contact details. So instead of having to remember the user id, you just need to add your business partner's contact number and you have their viber already. Al, o … |
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| Ooma Office | Rakuten Viber | |
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| Small Businesses |  CloudTalk Score 7.2 out of 10 | CloudTalk Score 7.2 out of 10 |
| Medium-sized Companies | CloudTalk Score 7.2 out of 10 | CloudTalk Score 7.2 out of 10 |
| Enterprises |  Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Ooma Office | Rakuten Viber | |
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| Likelihood to Recommend | 9.0 (0 ratings) | 9.6 (0 ratings) |
| Likelihood to Renew | 9.1 (0 ratings) | - (0 ratings) |
| Usability | 8.8 (0 ratings) | - (0 ratings) |
| Support Rating | 8.1 (0 ratings) | 9.4 (0 ratings) |
| Implementation Rating | 8.0 (0 ratings) | - (0 ratings) |
| Ooma Office | Rakuten Viber | |
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| Likelihood to Recommend |
Hillary Louarti Manager |
Filip Witkowski Web Developer |
| Pros |
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 Tigran Petrosyan Risk Management Specialist |
| Cons |
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Liz Wade Photographer |
| Likelihood to Renew |
| No answers on this topic |
| Usability |
| No answers on this topic |
| Support Rating |
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Victoria L. Graduate Teaching Assistant |
| Implementation Rating |
| No answers on this topic |
| Alternatives Considered |
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| Return on Investment |
 Wendy White Facility Manager |
Samira Islam Resmi Assistant Professor |
| ScreenShots | Ooma Office Screenshots    |