Ooma Office vs. Talkdesk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Ooma Office | Score9.2 out of 10 | N/A | For businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable. With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows. Ooma Office features include: Unlimited Calling in U.S., Canada, Mexico and Puerto Rico Free Local… | $9.95 per month |
 Talkdesk | Score8.6 out of 10 | N/A | Talkdesk® supports CX with Customer Experience Automation (CXA), using AI agents to replace manual workflows. Powered by the Talkdesk Data Cloud, CXA delivers real-time context and fast deployment—to transform CX without a rip-and-replace. | $85 per month per user |
| Ooma Office | Talkdesk | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | $19.95 per user/month | Optional | ||||||||||||||
| Additional Details | Ooma Office offers plans starting at $19.95 per user/month with no contracts, ever. | *Talkdesk also offers per hour login consumption pricing and concurrent pricing. Prices are based on a minimum 3 year commitment to these Editions. Additional telco and usage fees not included. Due to foreign exchange rate approximation, list price is not the exact price that will be quoted. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Ooma Office | Talkdesk | |||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cloud PBX |
| |||||||||||||||||||||||||||||||||||||||||||
| Call Management |
| |||||||||||||||||||||||||||||||||||||||||||
| VoIP system collaboration |
| |||||||||||||||||||||||||||||||||||||||||||
| Mobile apps |
| |||||||||||||||||||||||||||||||||||||||||||
| Contact Center Software |
| |||||||||||||||||||||||||||||||||||||||||||
| Workforce Optimization (WFO) |
| |||||||||||||||||||||||||||||||||||||||||||
| Ooma Office | Talkdesk | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.4 |
| Likelihood to Renew | 9.1 | 8.5 |
| Usability | 8.8 | 8.5 |
| Availability | - | 10.0 |
| Performance | - | 10.0 |
| Support Rating | 8.1 | 6.6 |
| In-Person Training | - | 10.0 |
| Online Training | - | 9.0 |
| Implementation Rating | 8.0 | 7.4 |
| Configurability | - | 10.0 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 10.0 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |