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Ooma Office vs. Zoom Workplace

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Ooma Office

79 Reviews and Ratings

Zoom Workplace

5,822 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ooma Office

    Score9.2 out of 10
    		N/AFor businesses of all sizes, Ooma provides advanced voice and collaboration features which they describe as flexible and scalable. With plans starting at $19.95 per user per month, Ooma Office is available without contracts or long-term commitments so as to make it easy for a small business to scale its office phone system with Ooma as its business grows. Ooma Office features include: Unlimited Calling in U.S., Canada, Mexico and Puerto Rico Free Local…

    $9.95

    per month

    Zoom Workplace

    Score8.4 out of 10
    		N/AZoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center.

    $15.99

    per month per user

    Pricing
    Ooma OfficeZoom Workplace
    Editions & Modules
    Local Phone Number
    $9.95
    per month
    Toll Free Number
    $9.95
    per month
    Toll Free Calling Plan
    $15.00
    per month
    Base Price
    $19.95
    per month
    User Extension
    $19.95
    per month
    Pro
    $24.95
    per month
    Ooma Linx
    $49.99
    per month
    Ooma Wireless Adapter
    $49.99
    per month
    Ooma DP1 Desk Phone
    $89.99
    per month
    Expansion Base Station
    $99.99
    per month
    Yealink IP Phones
    $99.99
    per month
    Cisco IP Phones
    $109.99
    per month
    Yealink Conference IP Phones
    $399.99
    per month
    Conference Bridge
    Free
    Ring Groups
    Free
    Virtual Receptionist
    Free
    Number Porting
    Free
    Add-On Zoom Translated Captions
    $5
    per month per license
    Add-On - Zoom Whiteboard
    $24.90
    per year
    Pro
    $149.90
    per year per user
    Business
    $199.90
    per year per user
    Business Plus
    $250.00
    per year per user
    Add-On - Conference Room Connector
    $499
    per year
    Basic
    Free
    Enterprise
    Custom
    Add-On - Large Meetings
    starting at $600
    per year
    Add-On - Cloud Storage
    starting at $120
    per year
    Add-On Audio Conferencing
    starting at $1200
    per year
    Add-On Zoom Phone Power Pack
    Starting at $300
    per year per user
    Add-On - Zoom IQ for Sales
    Contact Sales
    Add-On - Quality of Service Subscription
    Contact Sales
    Offerings
    Pricing Offerings
    Ooma OfficeZoom Workplace
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup Fee$19.95 per user/monthNo setup fee
    Additional DetailsOoma Office offers plans starting at $19.95 per user/month with no contracts, ever.—
    More Pricing Information
    Community Pulse
    Ooma OfficeZoom Workplace
    Considered Both Products
    Ooma, Inc.
    Terry Mills
    Regional Vice President in Sales at Primerica (Financial Services, 1-10 employees)
    Chose Ooma Office
    I used a land line company for years and then switched to a VOIP company. When I learned how much better Ooma was, I was really skeptical at first, but they allowed me to try their service. Once I did, there was no comparison. I switched to Ooma and have never looked back.
    Incentivized
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Ooma OfficeZoom Workplace
    Cloud PBX
    Comparison of Cloud PBX features of Ooma Office and Zoom Workplace
    Feature
    Ooma Office
    8.0
    49 Ratings
    Zoom Workplace
    8.7
    179 Ratings
    Hosted PBX8.425 Ratings8.082 Ratings
    Multi-level Interactive Voice Response (IVR)7.831 Ratings8.9104 Ratings
    Directory of employee names7.943 Ratings9.1165 Ratings
    Call Management
    Comparison of Call Management features of Ooma Office and Zoom Workplace
    Feature
    Ooma Office
    8.4
    68 Ratings
    Zoom Workplace
    8.8
    199 Ratings
    Answering rules8.560 Ratings8.4150 Ratings
    Call recording7.546 Ratings9.1180 Ratings
    Call park9.042 Ratings9.0114 Ratings
    Call screening9.052 Ratings8.8125 Ratings
    Message alerts8.058 Ratings9.1158 Ratings
    Business SMS/External Messaging00 Ratings9.0104 Ratings
    Voicemail Transcription00 Ratings8.3146 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Ooma Office and Zoom Workplace
    Feature
    Ooma Office
    9.2
    43 Ratings
    Zoom Workplace
    -
    Ratings
    Audio conferencing9.243 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Ooma Office and Zoom Workplace
    Feature
    Ooma Office
    7.4
    68 Ratings
    Zoom Workplace
    9.2
    223 Ratings
    Mobile app for iOS7.455 Ratings9.3198 Ratings
    Mobile app for Android7.441 Ratings9.2138 Ratings
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Ooma Office and Zoom Workplace
    Feature
    Ooma Office
    -
    Ratings
    Zoom Workplace
    8.4
    932 Ratings
    High quality audio00 Ratings8.8926 Ratings
    High quality video00 Ratings8.7924 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Ooma Office and Zoom Workplace
    Feature
    Ooma Office
    -
    Ratings
    Zoom Workplace
    8.6
    931 Ratings
    Desktop sharing00 Ratings9.1930 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Ooma Office and Zoom Workplace
    Feature
    Ooma Office
    -
    Ratings
    Zoom Workplace
    8.6
    936 Ratings
    Calendar integration00 Ratings8.3850 Ratings
    Meeting initiation00 Ratings9.5910 Ratings
    Record meetings / events00 Ratings9.4885 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Ooma Office and Zoom Workplace
    Feature
    Ooma Office
    -
    Ratings
    Zoom Workplace
    8.2
    807 Ratings
    Live chat00 Ratings8.4789 Ratings
    Online Events Security
    Comparison of Online Events Security features of Ooma Office and Zoom Workplace
    Feature
    Ooma Office
    -
    Ratings
    Zoom Workplace
    9.1
    792 Ratings
    User authentication00 Ratings9.1695 Ratings
    Participant roles & permissions00 Ratings9.2759 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Ooma Office and Zoom Workplace
    Feature
    Ooma Office
    -
    Ratings
    Zoom Workplace
    9.0
    186 Ratings
    Centralized communications management00 Ratings8.8148 Ratings
    Team messaging00 Ratings9.2156 Ratings
    Team document sharing00 Ratings9.2136 Ratings
    Call and meeting analytics00 Ratings8.9154 Ratings
    User Ratings
    Ooma OfficeZoom Workplace
    Likelihood to Recommend
    9.0
    (71 ratings)
    9.0
    (984 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    4.6
    (21 ratings)
    Usability
    8.8
    (11 ratings)
    6.0
    (41 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    8.1
    (31 ratings)
    1.6
    (42 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    2.2
    (9 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    9.2
    (8 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)