Opendate vs. Webex Events (formerly Socio)

Webex Events (formerly Socio)

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Opendate	Score 9.1 out of 10	Small Businesses (1-50 employees)	Opendate is a live music management and ticketing operating system built for independent music venues. Opendate is designed to remove the friction and inefficiency of managing spreadsheets and calendars. Venues, agents, and managers can optimize their workflows by working in one system to accomplish everything needed to put on a show, from offers to ticketing to finances. Opendate also offers customers a branded mobile app, a new website and dedicated (human) support.	N/A
Webex Events (formerly Socio)	Score 8.5 out of 10	N/A	Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.	N/A

Pricing

Opendate

Webex Events (formerly Socio)

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Opendate	Webex Events (formerly Socio)
Free Trial
Yes	No
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

For ticketing customers there is no fee for the venue management software, website and mobile app. In some cases, Opendate will pay the customer an annual bonus based on ticket performance. Contact sales for more information.

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More Pricing Information

Community Pulse
	Opendate	Webex Events (formerly Socio)
Considered Both Products	Opendate CS Cole Sears F&A Chose Opendate The customer support we have received from Opendate is unmatched. We have multiple points of contact and when we make suggestions they are frequently implemented in quick order. The pricing is competitive and the flexibility we have in the product is great. Most importantly, … Incentivized Helpful?	Webex Events (formerly Socio) Verified User Anonymous Chose Webex Events (formerly Socio) We may make the switch to Zoom at some point because their new events product is very nice. And the brand recognition of Zoom is helpful for adoption as well. But we stay with Webex Events for now because we are a bit all in on it as it's where we run all of our events. Incentivized Helpful? Haylie Taylor Learning and Development Manager Chose Webex Events (formerly Socio) The Webinar experience from Zoom to Webex Events is a night and day difference. With Zoom our team would experience glitching and delays in audio/video, whereas with Webex Events, we would not. The only delay would be in the chat, as it would need time to catch up by a few … Incentivized Helpful? Verified User Anonymous Chose Webex Events (formerly Socio) WebEx Events has the same functionality as many other platforms, but with a more affordable price tag. I have also found it to be more intuitive and easy to use on the user side. I don't have experience on the administrative side with other platforms but we have been very … Incentivized Helpful? Verified User Anonymous Chose Webex Events (formerly Socio) Webex events has proved to be more stable and more accessible while allowing us to keep all the security layers in place. The fact that a person connecting to our trainings from the other side of the globe doesn't need to get his work computer prepared to assist, just his work … Incentivized Helpful? NO Nick Orlowski Director of School Leadership Chose Webex Events (formerly Socio) Webex Events stood out because of the feature allowing for easy sign-on with Google accounts. Our schools use Google accounts for staff email, so this made registration and app access fairly easy. We received very few messages requesting assistance with registration or app … Incentivized Helpful? Mynelly Perez Assistant Director of Communications and Event Marketing Chose Webex Events (formerly Socio) Webex Events (Socio) is more conducive to larger meetings and networking. Guidebook served its purpose when our convention was on a smaller scale, and we didn't need additional functionality. Now that we have grown to a 1,000+ meetings, we need to have those additional features … Incentivized Helpful? Verified User Anonymous Chose Webex Events (formerly Socio) Hopin and Handshake Incentivized Helpful? Verified User Anonymous Chose Webex Events (formerly Socio) Glassdoor.com Incentivized Helpful? Bri Jones Senior Manager, Marketing Chose Webex Events (formerly Socio) Socio was the most affordable, has a great team, and they're super easy-to-use. It's a comprehensive tool with a ton of capabilities, but we didn't feel like we were overpaying for a ton of bells and whistles that we wouldn't use. Incentivized Helpful? Carter Halliday Marketing Manager Chose Webex Events (formerly Socio) I have had an opportunity to use BlueJeans Meetings before we switched to Webex Events. The main difference that I have discovered is that Webex Events has more conferencing features and less costly as compared to others. It has modern features that helps the user in preparing … Incentivized Helpful? Verified User Anonymous Chose Webex Events (formerly Socio) I did thorough research with about 6 other companies before deciding on Webex Events. This included multiple Zoom calls/demos on the product, free trials to try them out, etc. the prompt, and excellent customer service were very noticeable to me. They were very helpful and … Incentivized Helpful? Jason Staker Project Manager Chose Webex Events (formerly Socio) My experience with Webex Events has been the best and every event that we plan and execute with this tool is implemented successfully. The features that are set up in this product are simple and any member joining our meeting finds a simple process. The data dashboard gives us … Incentivized Helpful? KR Kunnath Rahul Software Engineer Chose Webex Events (formerly Socio) WebEx Events has more features and better UI than other event platforms. It has good analytics options and good customer support. It also has lot of features in messaging and meeting. Gamification is good and attendee can have profile with lot of options to have information. … Incentivized Helpful? MK Megan King Event Coordinator Chose Webex Events (formerly Socio) We have used multiple virtual event platforms in the past, as well as trialed several. We ultimately decided on Webex due to the aesthetics of the website, the incredibly easy build-out process, the 24/5 support, the user-friendly front-end interface, the multiple ways to … Incentivized Helpful? Octavia A. Thompson Project Manager, My Schools Newark Chose Webex Events (formerly Socio) Functionality and the ability for people that may not be very tech-savvy to use it was very important and Socio was that platform for my organization and what we needed. Incentivized Helpful? Heba Al-Hassan Student Assistant Chose Webex Events (formerly Socio) It was a close call, but the deciding factor was the unmatched support we got with Socio. At Hopin, we would have to pay thousands extra to have support from their team (with building the site, external and internal questions, linking registration, etc). With Socio, we had … Incentivized Helpful? Verified User Anonymous Chose Webex Events (formerly Socio) By far, Socio offered the greatest value... functionality compared to cost. It was a no brainer! Socio also won the day with customizable and pre-assigned schedules, which save our attendees quite a bit of time! We also appreciated the opportunity to upgrade to the white label … Incentivized Helpful? Verified User Anonymous Chose Webex Events (formerly Socio) Guidebook is more suited for an in-person event, but Socio is more feature-rich. Incentivized Helpful? Sarah Marshall Activation Specialist & Academic Liaison Chose Webex Events (formerly Socio) I was not the one who decided to use Socio but we have used another provider last year which was no where near as good. I am not sure who it was, I'm sorry! Incentivized Helpful? ET Eric Thut Executive Director Chose Webex Events (formerly Socio) Socio was the only one who was able to meet its promise to connect to our website and perform as hoped. Their customer service far surpasses the others but they also were price competitive. Incentivized Helpful? SW Sarah Wagner Marketing Consultant Chose Webex Events (formerly Socio) We didn't consider any other platforms. Once I came across Socio I knew it was the perfect fit for our event's goals. We had a very short time frame for getting our virtual event set up and the Socio team jumped right in and was SO helpful at getting us up and launched in two … Incentivized Helpful? Verified User Anonymous Chose Webex Events (formerly Socio) Socio offers more features for attendees, admins, speakers and sponsors which we didn't find with other companies. Incentivized Helpful? Lindsay Adams Social Media Strategist Chose Webex Events (formerly Socio) I, unfortunately, was not a part of the vetting process so I'm unable to fairly rate it against other products. Incentivized Helpful? Verified User Anonymous Chose Webex Events (formerly Socio) I was not part of the decision to use this as our platform for the event. Incentivized Helpful? Teri Jakob, CMP, CMM Manager, Special Events and Partnership Giving Chose Webex Events (formerly Socio) I like OneCause, but it is lacking in the ability to engage my attendee. I use the donation and silent auction links within my Socio account to tie it all together. The event platform area of Onecause is not enough to keep my guests engaged. When I added Socio to my events, my … Incentivized Helpful?

Features

Opendate

Webex Events (formerly Socio)

Virtual Event

Comparison of Virtual Event features of Product A and Product B
	Opendate 9.1 Ratings 9% above category average	Webex Events (formerly Socio) 7.8 Ratings 6% below category average
Registration, RSVP, and ticketing	9.10 Ratings	7.90 Ratings
Email marketing	00 Ratings	10.00 Ratings
Livestreaming	00 Ratings	7.40 Ratings
Audience engagement	00 Ratings	7.60 Ratings
Event recording	00 Ratings	8.00 Ratings
Virtual booths	00 Ratings	6.20 Ratings
Networking	00 Ratings	7.30 Ratings
Event analytics	00 Ratings	8.10 Ratings

Mobile Capabilities

Comparison of Mobile Capabilities features of Product A and Product B
	Opendate - Ratings	Webex Events (formerly Socio) 8.4 Ratings 1% above category average
Responsive Design for Web Access	00 Ratings	8.20 Ratings
Mobile Application	00 Ratings	8.50 Ratings
Dashboard / Report / Visualization Interactivity on Mobile	00 Ratings	8.30 Ratings

Online Meetings / Events

Comparison of Online Meetings / Events features of Product A and Product B
	Opendate - Ratings	Webex Events (formerly Socio) 9.3 Ratings 8% above category average
Calendar integration	00 Ratings	10.00 Ratings
Meeting initiation	00 Ratings	10.00 Ratings
Integrates with social media	00 Ratings	10.00 Ratings
Record meetings / events	00 Ratings	8.10 Ratings
Slideshows	00 Ratings	9.00 Ratings
Event registration	00 Ratings	8.80 Ratings

Online Events Collaboration

Comparison of Online Events Collaboration features of Product A and Product B
	Opendate - Ratings	Webex Events (formerly Socio) 7.6 Ratings 8% below category average
Live chat	00 Ratings	7.50 Ratings
Audience polling	00 Ratings	7.70 Ratings
Q&A	00 Ratings	7.50 Ratings

Online Events Security

Comparison of Online Events Security features of Product A and Product B
	Opendate - Ratings	Webex Events (formerly Socio) 8.4 Ratings 1% above category average
User authentication	00 Ratings	8.40 Ratings
Participant roles & permissions	00 Ratings	8.50 Ratings
Confidential attendee list	00 Ratings	8.50 Ratings

Online Events Marketing

Comparison of Online Events Marketing features of Product A and Product B
	Opendate - Ratings	Webex Events (formerly Socio) 8.5 Ratings 0% above category average
Branding options	00 Ratings	8.20 Ratings
Attendee list export	00 Ratings	8.80 Ratings

Best Alternatives
	Opendate	Webex Events (formerly Socio)
Small Businesses	Whova Score 8.9 out of 10	Whova Score 8.9 out of 10
Medium-sized Companies	Cvent Event Diagramming Score 9.5 out of 10	Cvent Event Diagramming Score 9.5 out of 10
Enterprises	Cvent Event Diagramming Score 9.5 out of 10	Cvent Event Diagramming Score 9.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Opendate	Webex Events (formerly Socio)
Likelihood to Recommend	9.1 (0 ratings)	8.8 (0 ratings)
Likelihood to Renew	- (0 ratings)	9.1 (0 ratings)
Support Rating	- (0 ratings)	8.2 (0 ratings)

User Testimonials
	Opendate	Webex Events (formerly Socio)
Likelihood to Recommend	We migrated from another ticketing company and Prism. Opendate combined the best of both and the data we unlocked by those two systems has helped guide our marketing efforts and increased our revenue per show. We have excellent customization on the ticketing which helps us better understand the financials of each show. It's the first time our entire team (talent, marketing, production and finance) all are on one system that works for each of us. The product can improve in some of its more advanced functionality such as more robust permissioning and event-level customization CS Cole Sears F&A Read full review	I think it would work for: Workshops with many people. Quarterly's meetings with people all around the world. If you want to create a digital training with lots of participants... I feel like it's not as needed in videocalls that can be fixed with webex teams because of the number of participants or at events that need a more personal approach where you need everyone constantly interacting. Incentivized Verified User Anonymous Read full review
Pros	Manages our calendar clearly Increased revenue Centralizes all our processes CS Cole Sears F&A Read full review	It has quite a few optional and customizable features that can be utilized. It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services. It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content. Incentivized Andrew Brandt Winter Conference Director of Operations Read full review
Cons	Seated shows could have additional functionality Additional permission options Single sign on CS Cole Sears F&A Read full review	The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed. Inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account. Documentation and knowledgebase could be more substantive. Megan Cairns Director of Business Operations & Information Strategy Read full review
Likelihood to Renew	No answers on this topic	Of course something could happen to our orgs ability to put on a conference or Socio could fundamentally change their product or their customer service - but barring any magor shift there is nothing that is even close to competing for our attention here. Incentivized ET Eric Thut Executive Director Read full review
Usability	No answers on this topic	Some Android users could not get the app to work, so they had to use the web-based version of our conference guide. Most functionality was still there, but they could not pull up the QR code, which impeded the registration process. The presence of the log in with Apple ID button caused issues because most work emails were not attached to Apple ID, which caused access issues. Incentivized NO Nick Orlowski Director of School Leadership Read full review
Support Rating	No answers on this topic	Socio (now WebexEvents) is one of two products I use that gets customer service right. Not only can you get an answer from an actual person quickly during business hours - but if you are asking after hours, you know the response will be waiting for you in the morning. Not only are they fast, but they are also smart about their products and customers. There is very little back and forth trying to explain the problem I am having, or the new way I am trying to use their product, that may even be novel for them. Incentivized ET Eric Thut Executive Director Read full review
Alternatives Considered	The customer support we have received from Opendate is unmatched. We have multiple points of contact and when we make suggestions they are frequently implemented in quick order. The pricing is competitive and the flexibility we have in the product is great. Most importantly, rather than using 3 or 4 different systems our entire venue is ran out of Opendate CS Cole Sears F&A Read full review	WebEx Events has the same functionality as many other platforms, but with a more affordable price tag. I have also found it to be more intuitive and easy to use on the user side. I don't have experience on the administrative side with other platforms but we have been very satisfied with our experience with WebEx Events. Incentivized Verified User Anonymous Read full review
Return on Investment	Increased our revenue per show by centralizing our upgrades on one platform and better understanding our buyers CS Cole Sears F&A Read full review	We had more sponsorship applications than usual due to using Webex and the multiple sponsorship capabilities. We had more attendance than in previous years due to using Webex since it is so incredibly user-friendly. We increased ROI by using Webex over other platforms due to pricing and features. MK Megan King Event Coordinator Read full review
ScreenShots	Opendate Screenshots	Webex Events (formerly Socio) Screenshots