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Webex Events (formerly Socio)

Score8.5 out of 10

99 Reviews and Ratings

What is Webex Events (formerly Socio)?

Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.

Media

Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.
Screenshot of the Webex Events (formerly Socio) Data Dashboard: From high-level attendee engagement analytics to drill down sponsor ROI metrics, Socio’s Data Dashboard offers insights to see what’s working (and what’s not) in real-time.
Screenshot of the Webex Events (formerly Socio)  Lead Retrieval feature: So sponsors and exhibitors can capture leads with enriched data by scanning attendees’ QR codes and exporting them straight to their CRMs.

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Screenshot of the Webex Events (formerly Socio) Video Room: Attendees can chat, join topically based discussion rooms, set-up 1:1 video meetings, and connect from anywhere.

Top Performing Features

  • Calendar integration

    Scheduling capabilities integrate with users’ Calendars.

    Category average: 8.3

  • Meeting initiation

    Meetings can be easily initiated, whether they are scheduled or on the fly.

    Category average: 7.9

  • Integrates with social media

    Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

    Category average: 8.1

Areas for Improvement

  • Livestreaming

    Events can be broadcast live to hundreds or thousands of attendees

    Category average: 8.3

  • Networking

    Video and text chats specifically for attendee networking are available

    Category average: 8.3

  • Virtual booths

    Sponsors can set up customizable virtual booths that attendees can visit

    Category average: 8.2

Impressive Events Support from Webex Events (formerly Socio)

Use Cases and Deployment Scope

We use Webex Events (formerly Socio) to hold marketing campaigns, which is a primary way of engaging all our customers. We address all problems of physical planning, which would cost our business huge amount. Besides, we conduct online registration, a form that help us to adequately organize for the actual attendees. We streamline these events and share links to all stakeholders to have a wide coverage.

Pros

  • The online registration for the virtual meeting
  • The presence of live streaming option that increase a wide audience coverage.
  • The collection or capturing of the attendee list, which makes planning easy.
  • Every event is accurately recorded and stored for future reference.

Cons

  • Webex Events (formerly Socio) is a complex software, that uses huge computer RAM and this makes the software sluggish.

Return on Investment

  • By Webex Events (formerly Socio) supporting virtual events, a lot of resources are saved and chances of physical interruptions eliminated.
  • The virtual events supported by Webex Events (formerly Socio) accommodates a multitude or huge audience, which makes the company known globally.
  • The live streaming of the conducted event ensure a wide coverage and minimal resources are required.

Other Software Used

AppCraft Events, ActivityTree Connect, ACOM EZConnect

My favourite virtual events solution

Use Cases and Deployment Scope

We are using this solution for organising events in our organisation on large scale. It handle every thing related to events like registering, resource allocation, engagement participation as well as audience analytics. It has lots of customisation options like we can promote our sponsors during the events. Really it is very secure, robust and no downtime. It makes the virtual events superb. It saves lots of money as well as time.

Pros

  • Online registration saves time and gives the accurate audience participation.
  • Customisation options allow us to promote our brand as well as sponsors.
  • Recording of events is smooth and robust.

Cons

  • Mobile application not as user friendly.
  • Realtime conducting of polls or Q&A during events is challenging sometimes.

Return on Investment

  • Helped our sponsors to get the good response.
  • Audience enjoyed a lot and helps to show more engaged during the virtual events.
  • It saves resources and maintenance cost as well.

Webex Events enables event preparation in dynamic world

Use Cases and Deployment Scope

Webex Events has made our events more interactive, interesting and collaborative. The tool is simple and provides supports customization of events. It reduced clutter in our programs and improved ways to connect with audience.

Pros

  • Customer webinars
  • Events
  • Workshops

Cons

  • Improve tool speed
  • Simplify interface
  • Add survey

Return on Investment

  • Increased our speed to market
  • Reduced overall cost of events
  • Increased flexibility during events
  • Improved preplanning

Alternatives Considered

Zoom Events & Webinars

Other Software Used

MS SharePoint / SQL, Microsoft Teams, Mural

Webex Events (formerly Socio) review

Use Cases and Deployment Scope

Webex Events (formerly Socio) has become the central platform for our employee engagements and large scale HR communication. We are sharing the license with the marketing team. Before adopting it, coordinating events across multiple branches was messy. We were relying on separate tools for webinars, signups and feedback which made it hard to manage consistent participation or measure the actual impact.

Pros

  • The direct integration with our internal Webex suite means that I can pull contact lists from HRIS saving me hours of manual upload.
  • Almost all our conferences proceed without much technical interruption
  • The breakout rooms for hr roundtables and diversity discussions.

Cons

  • We are quite restricted in custom branding when it comes to aligning events' portals with the company brand

Return on Investment

  • It has chopped down our staff hours per major event on coordination, manual registration tracking and follow ups by half. That's because most of those processes are automated within Webex Events (formerly Socio).
  • Online conferences save the company ton of money compared in-person ones

Other Software Used

Microsoft Teams, Webex Meetings

Webex Events The best all-in-one platform for your events.

Use Cases and Deployment Scope

We use Webex Events to host a variety of events (virtual, in-person, and hybrid), offering tools for registration, content management, attendee engagement, and post-event analysis. We reduced event costs and optimized complex logistics on a single platform. We hosted internal corporate events and other interactive meetings, leveraging features like live Q&A, polls, and networking tools.

Pros

  • Massive events.
  • Conferences
  • Streaming

Cons

  • I think it is very complete, I would only add the possibility of connecting a Cisco device.

Return on Investment

  • We have had a positive impact with this platform because it eliminates the need to contract several different services; it's an all-in-one.

Other Software Used

Webex App, Vidcast by Webex Leap