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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Google Voice | Score7.8 out of 10 | N/A | Google Voice is a free IP telephony service that provides users with one phone number that can be forwarded to multiple phones or devices. It includes features such as call forwarding, voicemail translation, text messaging, and voice calls. Fees may apply for international calling. | $10 per month |
OpenPhone | Score9.2 out of 10 | N/A | OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features. | $15 per month per user |
| Google Voice | OpenPhone | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Discounts available for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Google Voice | OpenPhone | |
|---|---|---|
| Considered Both Products | ||
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Google Voice | OpenPhone | |||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Google Voice | OpenPhone | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 8.9 |
| Likelihood to Renew | 9.3 | - |
| Usability | 9.0 | 7.1 |
| Availability | - | 1.0 |
| Performance | - | 1.0 |
| Support Rating | 7.0 | 1.0 |
| Implementation Rating | 10.0 | - |
| Contract Terms and Pricing Model | 7.0 | 1.0 |
| Product Scalability | - | 1.0 |
| Professional Services | 7.0 | - |
| Vendor post-sale | - | 1.0 |
| Vendor pre-sale | - | 1.0 |