OpenPhone vs. Phone.com
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OpenPhone | Score9.3 out of 10 | N/A | OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features. | $15 per month per user |
 Phone.com | Score10 out of 10 | N/A | Phone.com is a cloud based VoIP solution from the company of the same name in Newark, New Jersey, with video conferencing, business phone, and optional premium features (e.g. live receptionist). The company boasts 30,000 businesses as users of its cloud-based communication and collaboration solutions. | $12.99 per month |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discounts available for annual pricing. | 20% discount with annual billing. Mix and match user plans to create a custom plan appropriate for the business. | ||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| OpenPhone | Phone.com | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 10.0 |
| Usability | 7.2 | - |
| Availability | 1.0 | - |
| Performance | 1.0 | - |
| Support Rating | 1.0 | - |
| Contract Terms and Pricing Model | 1.0 | - |
| Product Scalability | 1.0 | - |
| Vendor post-sale | 1.0 | - |
| Vendor pre-sale | 1.0 | - |