OpenPhone vs. Skype for Business / Lync (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
OpenPhone | Score9.2 out of 10 | N/A | OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features. | $15 per month per user |
Skype for Business / Lync (discontinued) | Score8.7 out of 10 | N/A | Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams. | N/A |
| OpenPhone | Skype for Business / Lync (discontinued) | |||||||||||||||
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| Editions & Modules |
| No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Discounts available for annual pricing. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| OpenPhone | Skype for Business / Lync (discontinued) | |||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| OpenPhone | Skype for Business / Lync (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 8.4 |
| Likelihood to Renew | - | 9.0 |
| Usability | 7.2 | 9.0 |
| Availability | 1.0 | - |
| Performance | 1.0 | - |
| Support Rating | 1.0 | 8.5 |
| Implementation Rating | - | 7.0 |
| Contract Terms and Pricing Model | 1.0 | - |
| Product Scalability | 1.0 | - |
| Vendor post-sale | 1.0 | - |
| Vendor pre-sale | 1.0 | - |