Arcsight by OpenText vs. Splunk SOAR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcsight by OpenText
Score 5.3 out of 10
N/A
A combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
Splunk SOAR
Score 9.0 out of 10
N/A
Splunk now offers a security orchestration, automation, and response (SOAR) platform via its acquisition of Phantom. Splunk Security Orchestration and Automation (Splunk SOAR) provides playbook automation and is available as a standalone solution.N/A
Pricing
Arcsight by OpenTextSplunk SOAR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcsight by OpenTextSplunk SOAR
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arcsight by OpenTextSplunk SOAR
Features
Arcsight by OpenTextSplunk SOAR
Security Information and Event Management (SIEM)
Comparison of Security Information and Event Management (SIEM) features of Product A and Product B
Arcsight by OpenText
5.5
Ratings
34% below category average
Splunk SOAR
-
Ratings
Centralized event and log data collection8.00 Ratings00 Ratings
Correlation9.00 Ratings00 Ratings
Event and log normalization/management8.00 Ratings00 Ratings
Deployment flexibility6.00 Ratings00 Ratings
Integration with Identity and Access Management Tools6.00 Ratings00 Ratings
Custom dashboards and workspaces5.00 Ratings00 Ratings
Host and network-based intrusion detection8.00 Ratings00 Ratings
Data integration/API management5.00 Ratings00 Ratings
Behavioral analytics and baselining2.00 Ratings00 Ratings
Rules-based and algorithmic detection thresholds8.00 Ratings00 Ratings
Response orchestration and automation2.00 Ratings00 Ratings
Reporting and compliance management4.00 Ratings00 Ratings
Incident indexing/searching1.00 Ratings00 Ratings
User Ratings
Arcsight by OpenTextSplunk SOAR
Likelihood to Recommend
9.0
(0 ratings)
8.1
(0 ratings)
Likelihood to Renew
-
(0 ratings)
7.5
(0 ratings)
Usability
7.0
(0 ratings)
8.2
(0 ratings)
Performance
-
(0 ratings)
8.2
(0 ratings)
Support Rating
8.0
(0 ratings)
8.2
(0 ratings)
Online Training
-
(0 ratings)
8.2
(0 ratings)
Implementation Rating
-
(0 ratings)
8.2
(0 ratings)
Configurability
-
(0 ratings)
8.2
(0 ratings)
Product Scalability
-
(0 ratings)
8.2
(0 ratings)
User Testimonials
Arcsight by OpenTextSplunk SOAR
Likelihood to Recommend
In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
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Our company has very complex and dynamic security operations because of the large number of security tools and systems that we need to manage and coordinate. Moreover, it helps us to meet many regulatory and compliance requirements because it helps us to automate and document our security operations. We also use it to streamline our security operations and improve our response to potential threats.
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Pros
  • User friendly interface.
  • Easy to create queries and rules to make all the things automatic.
  • Backup, maintenance and support of this product are always nearly perfect.
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  • Its security orchestration and integration capability that supports multiple tools.
  • Easy coding that automates our security actions.
  • Enables us to easily collaborate and respond to security issues faster.
  • Splunk SOAR is a flexible product that is easy to deploy.
  • Efficient tracking and monitoring capability.
  • Excellent real-time reporting functionality.
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Cons
  • ArcSight is a really complex tool, but it's not that easy to implement and maintain.
  • Troubleshooting issues on ArcSight can be hard if you have a large environment.
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  • A lack of instruction It can be difficult to contact the support staff. Limited experience from current users.
  • It takes some effort to set up and learn new technology at first. More assistance is required from the support staff. The product's price needs to go down.
  • Cost of the larger version.
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Likelihood to Renew
No answers on this topic
As we already have a lot of clients being catered with Splunk SOAR and because Splunk SOAR is robust and efficient, we are already using it, and we have understood the product to a certain extent, I feel we are personally more enticed to use and scale it to a lot of business.
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Usability
Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
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Building playbooks through the visual editor is fine for basic tasks, but once you start chaining complex logic or integrating 3rd party APIs you hit a wall that requires deep scripting knowledge.
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Performance
No answers on this topic
It has APIs that are useful for integration with third party solutions as well as for absorbing large volumes of data from our servers, networks and apps. Splunk SOAR offers a variety of playbooks that we use in automating workflows for migrating data and for analyzing the data to ensure its security.
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Support Rating
If you go for platinum support, it's good as you have priority for support. They will take remote control of your machines and troubleshoot. Also, they arrange requirement SEM depending on the issue.
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Splunk Support is always great! In addition the Community is very efficient and active.
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In-Person Training
No answers on this topic
I never followed an in-person training, I gave my evaluation based on the online training
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Online Training
No answers on this topic
I followed training for Phantom admins and it opened a world for me
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Implementation Rating
No answers on this topic
I already said that the main key insight is the knowledge of Phantom, so a detailed training for all the people involeved.
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Alternatives Considered
We are currently using Elastic search as well for better management of our devices and to keep all the loopholes filled that have been created around the non-upgraded version of Arcsight Enterprise Manager. Elastic searches have the latest mechanism to fetch logs and correlated data, as well as process them in a more useful way.
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If you use Splunk SIEM, you might wanna use Splunk soar, too. one vendor for SIEM and SOAR, and you do not need to think about integration, etc. Easy to use if we compare to other SOARs, chat and war rooms are great, and almost every action that we need is already created in Splunk SOAR.
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Scalability
No answers on this topic
me and the customers I encountered found it flexible and scalable
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Return on Investment
  • It is recommended for handle small enterprises.
  • Cant integrate any threat intel tool so we majorly works through filters.
  • It is slow takes time for large searches.
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  • The playbooks are valuable. They are the core component. Being able to implement and build a code process to work through and scale out what we want to do is valuable
  • Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task
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ScreenShots