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OpenText Core Experience Insights

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Experience Insights

    Score6.8 out of 10
    N/AOpenText Core Experience Insights orchestrates customer communication events across all touchpoints to establish great marketing moments across the entire customer lifecycle. Aggregating multiple data sources, Core Experience Insights captures event data for analysis and reporting, tracks customer events and adds analytics and visualization for better customer experiences. The vendor states that with Core Experience Insights, marketers can better manage the customer journey from engagement…N/A
    Pricing
    OpenText Core Experience Insights
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Experience Insights
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    OpenText Core Experience Insights
    Considered Both Products
    OpenText
    Chose OpenText Core Experience Insights
    OpenText Core Experience Insights is less pricy than Adobe Marketing Cloud suite but it offers fewer functionalities. OpenText Core Experience Insights is one of the best solutions for companies on a budget and that want to monitor campaigns or performance on traditional …
    Incentivized
    Chose OpenText Core Experience Insights
    OpenText Core Experience Insights stacks up against other vendors by providing Enhanced opportunities and Policy compliance reports Skills feedback
    Defect reporting and TNI
    Agent performance reporting
    Incentivized
    Chose OpenText Core Experience Insights
    Price was the determining factor in our choice for OpenText Core Experience Insights, as we were doing things very manually in the past. That being said, the larger we grow, we may look to other options as Acquia was very high on our list but a bit more advanced than we needed.
    Incentivized
    Chose OpenText Core Experience Insights
    One of our customers has made good experiences with OpenText Core Experience Insights compared to the alternatives. That is the main reason we wanted to give it a try.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    OpenText Core Experience Insights
    Likelihood to Recommend
    6.6
    (5 ratings)