OpenText Core Experience Insights vs. Piano Analytics
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 OpenText Core Experience Insights | Score6.8 out of 10 | N/A | OpenText Core Experience Insights orchestrates customer communication events across all touchpoints to establish great marketing moments across the entire customer lifecycle. Aggregating multiple data sources, Core Experience Insights captures event data for analysis and reporting, tracks customer events and adds analytics and visualization for better customer experiences. The vendor states that with Core Experience Insights, marketers can better manage the customer journey from engagement… | N/A |
 Piano Analytics | Score8 out of 10 | Mid-Size Companies (51-1,000 employees) | Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution… | $430 per server calls consumption |
| OpenText Core Experience Insights | Piano Analytics | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | $430 per server calls consumption | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| OpenText Core Experience Insights | Piano Analytics | |
|---|---|---|
| Likelihood to Recommend | 6.6 | 8.0 |
| Likelihood to Renew | - | 8.0 |
| Usability | - | 8.3 |
| Availability | - | 9.5 |
| Performance | - | 9.0 |
| Support Rating | - | 9.0 |
| In-Person Training | - | 5.0 |
| Implementation Rating | - | 8.0 |
| Configurability | - | 9.0 |
| Product Scalability | - | 8.0 |
| Vendor post-sale | - | 6.0 |
| Vendor pre-sale | - | 8.0 |