OpenText Hightail vs. Smartsheet

Smartsheet

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
OpenText Hightail	Score 10.0 out of 10	N/A	OpenText Hightail is a cloud-based collaboration software for creative content reviews and approvals. With one place for teams to share large, multimedia files, collect precise feedback and approve content, Hightail streamlines the creative process and helps teams keep projects on schedule.	$0 100MB per file upload
Smartsheet	Score 8.4 out of 10	N/A	Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.	$12 per month per user (up to 10 users)

Pricing

OpenText Hightail

Smartsheet

Editions & Modules

Lite: $0
100MB per file upload
Pro: $15
per user, per month
Teams: $30
per user/per month
Business: Custom
per user, per month

Pro: $12
per month per user (up to 10 users)
Business: $24
per month per user (3 user minimum)
Enterprise: Contact Sales
Advanced Work Management: Contact Sales

Offerings

Pricing Offerings
OpenText Hightail	Smartsheet
Free Trial
Yes	Yes
Free/Freemium Version
Yes	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

A discount is offered for annual billing.

More Pricing Information

Community Pulse
	OpenText Hightail	Smartsheet
Considered Both Products	OpenText Hightail Verified User Anonymous Chose OpenText Hightail Greater functionalities and tools. More suitable for not only sharing materials and files but also working on them, adequate and coordinated management of projects, tasks, and activities. Multiple tools for the control, follow-up, and coordination of the shared materials, then … Incentivized Helpful? Saryia Green Marketing Coordinator Chose OpenText Hightail At my organization Hightail predates me, but the software is second to none. Incentivized Helpful? Lisa Moughan Global Marketing / Corporate Communication Manager Chose OpenText Hightail We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and … Incentivized Helpful? Sarah Bandy Executive Director Chose OpenText Hightail Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not … Incentivized Helpful? Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician Founder/CEO Chose OpenText Hightail I've used WeTransfer on the receiving end, and only once to send large files (because the client specifically asked that I send his files with WeTransfer). I can't really comment on how it stacks up against Hightail. On the receiving end, it works. I get an email from them with … Incentivized Helpful? Rachel McIntyre Account Director Chose OpenText Hightail I have used WeTransfer in the past. I think they are very similar however hightail seems to gave faster upload and download times. We transfer had a brighter more fun and user friendly interface making, hightail is a little dark, however it does exactly what we need it to and … Incentivized Helpful? Verified User Anonymous Chose OpenText Hightail Hightail has the specific features we were looking for and makes it super easy to send large files over email. Its cost and ease of use makes it our preferred solution for sending large files. It doesn't have all the features of DropBox, but is also lighter weight and tasks can … Incentivized Helpful? Bryan Welborn Project IT Specialist Chose OpenText Hightail Hightail makes it easy to deliver large electronic files without the recipient having to have their own account. Incentivized Helpful?	Smartsheet DR Dustin Roberts Marketing Associate Chose Smartsheet I use both. Excel for more data/spreadsheet focused tasks and Smartsheet for our event planning and project management. Smartsheet allows for collaboration, has project management features like task tracking and the Gantt chart, and even has some handy automation features … Incentivized Helpful? Verified User Anonymous Chose Smartsheet I tried Miro for a while and it just didn't have the features Smartsheet does. If I'm going to pay for a "supercharged Excel," I expect to really do a ton more than Excel! Incentivized Helpful? Verified User Anonymous Chose Smartsheet It allows team collaboration. Project monitoring is very easy. Dashboards are very good for the project reporting. Incentivized Helpful? TK Tomasz Kowalski Senior Program Manager Chose Smartsheet Asana and monday.com are typical project management tools where resources can be tracked based on the tasks, etc. Smartsheet does exactly the same but additionally allows people outside of PM to automate their data collaboration with other employees. The solutions that … Incentivized Helpful? Syed Ghufran Hassan Project associate Chose Smartsheet Smartsheet is user friendly with easy to use templates as compared to Microsoft project. Other thing is collaboration which cannot be achieved in Microsoft project. Smartsheet has different types of pricing for different types of users but Microsoft project only offers … Incentivized Helpful? Ehud Lehavi Quality Assurance Analyst Chose Smartsheet Jira is better on user interface and task tracking. However the dashboard isn't as versatile as on Smartsheet. That being said, it takes maintenance to keep the Smartsheet dashboard updated regularly (not automated). Incentivized Helpful? Verified User Anonymous Chose Smartsheet Definitely a lot more intuitive and a lot less clunky and confusing. When I have to introduce Smartsheet to other team members who have experience with MS project they are overwhelmed with how easy it is and feel a lot more engaged when developing their own workbooks Incentivized Helpful? Angelo Liriano Cepeda Business Developer & Key Account Manager Chose Smartsheet Smartsheet enable users to build the more custom solutions that can include workflows, reports, dashboards, sheet data, reminders, etc. It allows to create the most complete reports and have available thousand of already built solutions on the Solution Center. Also, has the … Incentivized Helpful? Abigail Selebe Freelance Consultant Chose Smartsheet Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. … Incentivized Helpful? Verified User Anonymous Chose Smartsheet Jira and Redmine are much more robust and technologically advanced project management solutions. I enjoy using either when managing a very large project. However, I prefer to use Smartsheet for my smaller to medium sized projects. As for Google Drive - I would say that Google … Incentivized Helpful? David Chamberlain Executive Creative Director Chose Smartsheet It has been my favorite alternative; I can control Smartsheet from my mobile device since, as a manager, it allows me to visualize the files made through it, with the convenience of any time and space. Incentivized Helpful? Verified User Anonymous Chose Smartsheet Price and ease of collaboration was the deciding factor and since we made this decision quite awhile ago, Microsoft Project's collaboration features were not there yet, making Smartsheet the clear winner. Many of our Project Manager were comfortable working with Microsoft … Incentivized Helpful? Duane Thompson Product Development Lead Chose Smartsheet Smartsheet makes it simple to plan and budget on projects, streamline business workflows and improve overall customer service. The pricing plans are affordable and businesses that implement Smartsheet enjoy tremendous long-term value. Employee work performance is boosted and … Incentivized Helpful? Verified User Anonymous Chose Smartsheet I believe Smartsheet is much easier to use than Asana. There is a better way to collaborate with colleagues and track your progress on projects. There is a better structure on how to set up your system. It has better filters to see what you have accomplished vs what is open and … Incentivized Helpful? Brad Estes Chief Operating Officer and Executive Vice President Chose Smartsheet Functionality is far superior and very easy to use. Incentivized Helpful? GM Gloria Musuli Human Resources Assistant Chose Smartsheet Smartsheet is an exceptionally robust and ,offer unique hybrid solution to manage projects and automate workflows that is based on accurate data. It offers better time-saving functions that speeds up delivery of projects on schedule and using the allocated resources. Incentivized Helpful? Ben Pincus Sales Executive Chose Smartsheet Smartsheet has been a positive success; it has been easy to use and quite intuitive. It allowed us to foster collaboration between colleagues. Incentivized Helpful? EC Emily Caplin Senior Project Manager Chose Smartsheet Works more efficiently than MPP as updates can happen in real time in the cloud and be collaborated on with other team members. Incentivized Helpful? Verified User Anonymous Chose Smartsheet Before utilizing Smartsheet we utilized a combination of Quip and an in-house developed task management tool. Even though we did not utilize Smartsheet for all of our project management needs it did provide a useful structure for planning a schedule for routine tasks and … Incentivized Helpful? Verified User Anonymous Chose Smartsheet Other software's are more geared towards the construction process while Smartsheet is more geared to generic Project Management, no specific to the construction industry. We are using Smartsheet to communicate with our client and not to manage construction so from that … Incentivized Helpful? Verified User Anonymous Chose Smartsheet I prefer the more traditional usability of Smartsheet. It's like Microsoft Project or Excel, but far easier for my organization to access. We don't currently have it set up as our resource manager or integrate it with our timesheets (our problem, not Smartsheet), and I think … Incentivized Helpful? Verified User Anonymous Chose Smartsheet Smartsheet is much easier to collaborate on than Microsoft or Primavera in terms of scheduling software, but lacks the customizability of its competitors. You can also much easier link projects together when master scheduling which is a huge advantage compared to Microsoft … Incentivized Helpful? Verified User Anonymous Chose Smartsheet We use Basecamp for our day-to-day in-house operations, but need a more "rigid" structure (spreadsheet) for managing projects with clients. Everything is in one place in Smartsheet and clients are able to find and use it easily. Incentivized Helpful? Verified User Anonymous Chose Smartsheet All the products seemed to perform the project and task management function adequately. The following factors were the keys to our selection: Ease of use - so similar to Excel everyone can figure it out. Flexible architecture lends itself to many different use cases beyond … Incentivized Helpful? Michael Rastall, MBA IT Project Manager Chose Smartsheet Smartsheet is a must to companies that are in need of automating key business processes that will save them time and eliminate productivity killers. This software enables teams identify bottlenecks early on tasks and projects that are due so that they are able plan on a course … Incentivized Helpful?

Features

OpenText Hightail

Smartsheet

Project Management

Comparison of Project Management features of Product A and Product B
	OpenText Hightail - Ratings	Smartsheet 9.0 Ratings 16% above category average
Task Management	00 Ratings	10.00 Ratings
Resource Management	00 Ratings	9.00 Ratings
Gantt Charts	00 Ratings	9.00 Ratings
Scheduling	00 Ratings	10.00 Ratings
Workflow Automation	00 Ratings	8.10 Ratings
Team Collaboration	00 Ratings	10.00 Ratings
Support for Agile Methodology	00 Ratings	7.00 Ratings
Support for Waterfall Methodology	00 Ratings	8.90 Ratings
Document Management	00 Ratings	8.90 Ratings
Email integration	00 Ratings	9.90 Ratings
Mobile Access	00 Ratings	8.00 Ratings
Timesheet Tracking	00 Ratings	10.00 Ratings
Change request and Case Management	00 Ratings	9.00 Ratings
Budget and Expense Management	00 Ratings	9.00 Ratings

Professional Services Automation

Comparison of Professional Services Automation features of Product A and Product B
	OpenText Hightail - Ratings	Smartsheet 9.1 Ratings 19% above category average
Quotes/estimates	00 Ratings	8.80 Ratings
Invoicing	00 Ratings	9.80 Ratings
Project & financial reporting	00 Ratings	8.90 Ratings
Integration with accounting software	00 Ratings	8.90 Ratings

Best Alternatives
	OpenText Hightail	Smartsheet
Small Businesses	Frame.io Score 9.1 out of 10	Stackby Score 9.0 out of 10
Medium-sized Companies	No answers on this topic	InEight Score 8.3 out of 10
Enterprises	No answers on this topic	InEight Score 8.3 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	OpenText Hightail	Smartsheet
Likelihood to Recommend	9.0 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	- (0 ratings)	10.0 (0 ratings)
Usability	- (0 ratings)	9.0 (0 ratings)
Performance	- (0 ratings)	10.0 (0 ratings)
Support Rating	- (0 ratings)	8.1 (0 ratings)
Online Training	- (0 ratings)	7.0 (0 ratings)
Implementation Rating	- (0 ratings)	10.0 (0 ratings)

User Testimonials
	OpenText Hightail	Smartsheet
Likelihood to Recommend	-It is useful for carrying out projects and campaigns that use an interdisciplinary team and in which multiple documents have to be worked on, since sending them ends up being pleasant and comfortable for all the people involved. -When it is necessary to have real control and monitoring of the activities of an entire team, it facilitates visualization and coordination. -Intuitive and easy to use for the simplest functionalities such as sending files and material. -Due to its price, it is possible that if you do not use all the tools contained in the software, it might seem a bit expensive. Incentivized Verified User Anonymous Read full review	The Smartsheet platform is extremely similar to Microsoft Excel, so if you are familiar with Excel, you will pick Smartsheet up quickly. Even if you aren't Smartsheet has a relatively simple user interface, meaning just about anyone can learn it. One thing to note is that the interface is that some may consider the interface so simple that they feel the need to look for more robust platforms. If you have a small to medium project that needs to be manages in a central hub, Smartsheet would be a great fit. If you have a very large project, I might consider looking into more advanced platforms. Incentivized Verified User Anonymous Read full review
Pros	Storage: OpenText Hightail has a large amount of storage and can handle videos. Organization: It's easy to shuffle and organize data to make sense for you. Incentivized Sarah Bandy Executive Director Read full review	The easy to use dashboard has enabled us get comprehensive view of projects across the entire business. It has streamlined internal communication with ease of sharing information across different teams. Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos. I like that it saves time for us and ensures we spend less time switching between apps. Incentivized GM Gloria Musuli Human Resources Assistant Read full review
Cons	Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file. Incentivized Lisa Moughan Global Marketing / Corporate Communication Manager Read full review	Smartsheet set up is similar to Excel, yet when you upload an Excel file, things like conditional formatting are lost. Smartsheet has its own conditional formatting, and you have to reinstate the rules. It would be great if those would apply automatically once a file is uploaded Some Smartsheet management and access rules can take some tweaking to work properly. This may be a case of offering more info to admins so they can apply these better and with more efficiency Incentivized Verified User Anonymous Read full review
Likelihood to Renew	No answers on this topic	Smartsheet has made my work life easier. Reduced my email *significantly*. Smartsheet and SaneBox have got me leaving the office with 0... Yes 0 emails in my inbox. My inbox would reach 150-250 email per day. Smartsheet brought that number down significantly and SaneBox took it the rest of the way. Do yourself a favor and check out SaneBox, too. Kris Walsh Senior Marketing Manager Read full review
Usability	No answers on this topic	Smartsheet is very easy to learn. However, while I have been able to pick it easily, Microsoft Excel and Project super users that I have trained on Smartsheet get bogged down in the differences and can find it frustrating. Explaining the differences ahead of time and why Smartsheet is being chosen instead of a different software seems to counteract those reactions Incentivized Meghan M. Prentiss Program Assistant, Epidemiology Planning and Communications Division Read full review
Support Rating	No answers on this topic	They're a smaller company but they've always given great service when we rarely need to reach out. Pretty good online content but a bigger user base would help to produce more content in a self-sufficient community much as we see with Salesforce. To be fair we haven't needed their direct customer support very often. The sales guys are nice and not too pushy! Incentivized Verified User Anonymous Read full review
Implementation Rating	No answers on this topic	Work with the Smartsheet support team to get the best overall. If no one in your organization has used Smartsheet before, the support team will get things started. We had a couple of people who had used this product before and it was a great help in getting our framework together how we wanted to use it. Verified User Anonymous Read full review
Alternatives Considered	I've used WeTransfer on the receiving end, and only once to send large files (because the client specifically asked that I send his files with WeTransfer). I can't really comment on how it stacks up against Hightail. On the receiving end, it works. I get an email from them with a download button that takes me to a page (with excellent image content) and I start the download from there. Simple and it works. Using their free option to send files was easy. It was browser-based, which is fine. Whether or not there are desktop and mobile apps I have no idea, although I would imagine there are. I use Hightail because it was the best option when I started using it and it continues to work well for me. Incentivized Daniel Shatzkes Founder/CEO Read full review	Smartsheet is a dedicated project management tool that is built on spread sheet principles. When compared to Microsoft's own offering, Smartsheet came out on top in some areas like dedicated project management features vs having to build custom features to Microsoft 365. However when you compare them on price, Microsoft 365 definitely has more value than Smartsheet. Incentivized Abigail Selebe Freelance Consultant Read full review
Return on Investment	Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it". Incentivized Saryia Green Marketing Coordinator Read full review	Our positive ROI has decreased the overall cost in project management as it reduced the amount of MS project licenses we needed. We have also seen a positive ROI on using the cloud storage and it automatically supports proper version control. Incentivized JB Jesse Bickel Sr. Project Manager Read full review
ScreenShots	OpenText Hightail Screenshots