OpenText SiteScope vs. Zabbix

It can be used to monitor the uptime and availability of the URLs in the production and non production environments and detailed reports of the URL availability can be extracted to check, monitor the performance of the URL in variety of regions from where it is accessed. It requires specific knowledge of integration with the other Micro Focus tools for alerts generation and routing to correct focal points, so needs to improve a little on the UI part of the tool as it is a licensed tool and needs to ace the game for many free tools are also available in the market, which can do the job.

Incentivized

Because we spread out in different locations, we can't always know the status of our devices. Zabbix solves this issue for us. As soon as we see an alert that the remote site is down, we can solve it right away. I can't think of a scenario where it was less appropriate for us.

Incentivized

• Custom monitors with custom thresholds, timing, polling, and many other configuration options.
• Custom ways to alert and notify. Of course you have email and text message capabilities, but SiteScope also allows for specific messages and variables within those messages to be sent out so that your alert is data filled and you can know exactly what is going on and why you received that specific alert.
• Monitor templates for quick and rapid deployment of one's standard set of monitors. Easy ability to "copy" and "paste" monitors so there is no need to re-create from scratch.
• Scripting. SiteScope also allows for custom scripts to be called from specific alerting triggers. This allows for HUGE and POWERFUL customization and automation through SiteScope. You can easily have scripts that "take action" on a specific alert so you don't have to!!
• Very easy to use in my opinion. Learning curve is very short and you can master this system fairly quickly for all of the depth of customization that it offers.

Incentivized

• Alerts; Zabbix allows deep customization of conditions and alerts giving you the ability to perform nearly any scripted action in a variety of scenarios
• Inventory; having one place to see a list of all on-going problems and list of servers within your organization is critical
• Graphs; screens or graphs showing customizable and color-coded historical usage is a necessity in any monitoring software

Incentivized

• SiteScope could be a bit more user friendly.
• The interface is very "clunky" and slow. It is also difficult sometimes to find what you are looking for.

Incentivized

• Creating an alert & its trigger can be made easier.
• More VM-based data collection counters should be introduced to have better VM monitoring.
• The raw counters collection agent in every node is relatively weak. It goes down often, which needs more stability.

Incentivized

It is free. It didn't cost anything to implement (other than my time and the cost incurred for it) and it is filling a badly needed gap in our IT infrastructure. Support is available if we have issues and can be done annually or paid for on a per incident basis as needed. Expansion, updates, and all other future lifecycle activities are likewise free of cost, so as long as someone is able to implement/maintain the software (and the OSS project is maintained) then I imagine the company will never leave it.

Incentivized

Very straightforward and easy to use once you get past the short learning curve.

Incentivized

Well i find the tool quite useful for my daily network monitoring purpose. We get the alerts easily through SMS which saves us lot of our times and effort. The tool is highly customizable which i mentioned earlier which helps to create different alert criteria for different device or system.

Incentivized

Can't really answer this. Setup was easy and no support has really been used at this point.

Incentivized

The setup is the most time-consuming portion of using zabbix. It takes a lot of effort to shape it into a usable format and even then it can get very messy. It's not exactly intuitive and as mentioned the UI seems a bit antiquated. If I was to roll out a monitoring solution from scratch, I'd probably look for alternatives which are easier to use and maintain.

Incentivized

We are a mainly Windows environment, so it would be useful if we could have used Active Directory to deploy agents. As of version 4.2, Zabbix has announced a new agent MSI file to allow exactly that. Unfortunately, we didn't have that option. Also, for Linux and MAC deployments, there is no simple way to deploy that. Using remote scripts you may be able to create something, but most places will opt for either SNMP (agentless) or manual installation of agents to add to Zabbix. A way of deploying agents via discovery would go a long way to helping in the adoption of the tool.

Incentivized

I will begin by saying that I "inherited" SiteScope". So, it really was not my choice as to whether or not I was going to use it. Also, we were so heavily ingrained in SiteScope, that it would have taken a HUGE overhaul of our monitoring system to switch to something else.
SiteScope does not have a discovery option. Not like others you may have sampled (i.e. SolarWinds). The plus is that you monitor exactly what you want with no plethora of other junk you may not want. The "negative" is that you must set up all the monitors. I know I did mention the templates and copy/paste features, although it can be streamlined, it is still a manual process for each server. SiteScope is all a very manual process while others crawl your network and discover stuff.

Incentivized

The software's I mentioned are great, but they are overpriced comparing to Zabbix while it's a free open-source application. The value its adding has high price than any other free open-source apps. the monitoring and alerts details and the friendly user interface is stacking up against any other apps in the web.

Incentivized

• Checking processes using a ps command and other indexing steps is very expensive in splunk.
• Infrastructure monitoring is no more an issue for our company after getting HP sitescope.

Incentivized

• Zabbix has had a positive impact on uptime of our external facing website. Users don't always call up our Customer Service team to report that something is down - sometimes they just abandon the website all together. By having a monitoring solution that tells us when things are down before customers do, we are able to respond quickly and avoid losing visitors and ultimately sales.

Incentivized