| Product | Rating | Most Used By | Product Summary | Starting Price |
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 OpsGenie | Score7.7 out of 10 | N/A | OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition. | $0 up to 5 users |
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| Considered Both Products | Chose OpsGenie We felt that OpsGenie was more intuitive and worked well for our existing toolset and workflow as a business. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose OpsGenie similar functionality to pager duty - we were able to use OpsGenie instead because of better ROI because we were adding a larger number of users than we had previously used. It seemed to scale better with our growth - we also use a few other Atlassian tools so it was nice to … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose OpsGenie The UI is user friendly of opsgenie easy to use even for non technical people Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose OpsGenie Incentivized Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose OpsGenie I didn't participate in the tool selection, and I don't know other similar tools. Although I think OpsGenie suits well in all the scenarios we have, so I would choose this tools again. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose OpsGenie
Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose OpsGenie Have done a POC with PagerDuty in the past when evaluating OpsGenie and just liked the clean look and feel of OpsGenie better along with their already extensive list of integrations. The integrations was probably the key deciding factor in us not going with PagerDuty at the time. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
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| Would buy again | |
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| Delivers good value for the price | |
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| Happy with the feature set | |
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| Lived up to sales and marketing promises | |
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| Implementation went as expected | |
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| OpsGenie | |
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| Likelihood to Recommend | 8.7 |
| Usability | 8.5 |
| Support Rating | 10.0 |
