Optimal vs. UserQ
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Optimal | Score9 out of 10 | N/A | Optimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools. | $2,388 per year |
 UserQ | N/A | Mid-Size Companies (51-1,000 employees) | UserQ is a fully remote user research solution that caters for MENA researchers and testers – with Arabic and English testing options, utilising a panel of local testers. UserQ states they are on a mission to make UX research accessible to every brand, manager and researcher in the MENA region. The UserQ panel is used to get access to +10K users in the MENA region, across 100 nationalities and different demographics. Users can recruit from a diverse range of quality testers that match a… | $10 one-time fee |
| Optimal | UserQ | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Pay as you go model, based on a credit system. 1$ = 1 credit. A test can be published for 10 credits. Recruitment starts from 2 credits per response. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Optimal | UserQ | |
|---|---|---|
| Likelihood to Recommend | 9.0 | - |
| Usability | 8.0 | - |
| Support Rating | 8.9 | - |