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Oracle BPM Suite vs. Oracle Siebel CRM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle BPM Suite

    Score8.5 out of 10
    N/AThe Oracle Business Process Management Suite is an integrated environment for developing, administering, and using business applications centered around business processes.N/A

    Oracle Siebel CRM

    Score6.2 out of 10
    N/AAn enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.N/A
    Pricing
    Oracle BPM SuiteOracle Siebel CRM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle BPM SuiteOracle Siebel CRM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Oracle BPM SuiteOracle Siebel CRM
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    6.0
    5 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Dashboards6.04 Ratings00 Ratings
    Standard reports6.05 Ratings00 Ratings
    Custom reports6.04 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    7.4
    6 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Process designer8.06 Ratings00 Ratings
    Process simulation7.06 Ratings00 Ratings
    Business rules engine9.06 Ratings00 Ratings
    SOA support8.06 Ratings00 Ratings
    Process player8.05 Ratings00 Ratings
    Support for modeling languages7.04 Ratings00 Ratings
    Form builder4.05 Ratings00 Ratings
    Model execution8.05 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    6.0
    4 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Social collaboration tools6.04 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    7.0
    3 Ratings
    Oracle Siebel CRM
    -
    Ratings
    Content management7.03 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    -
    Ratings
    Oracle Siebel CRM
    8.8
    19 Ratings
    Customer data management / contact management00 Ratings9.018 Ratings
    Workflow management00 Ratings9.018 Ratings
    Territory management00 Ratings9.014 Ratings
    Opportunity management00 Ratings9.017 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings6.013 Ratings
    Contract management00 Ratings9.313 Ratings
    Quote & order management00 Ratings8.712 Ratings
    Interaction tracking00 Ratings10.014 Ratings
    Channel / partner relationship management00 Ratings9.310 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    -
    Ratings
    Oracle Siebel CRM
    9.1
    18 Ratings
    Case management00 Ratings8.716 Ratings
    Call center management00 Ratings10.014 Ratings
    Help desk management00 Ratings8.712 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    -
    Ratings
    Oracle Siebel CRM
    7.9
    13 Ratings
    Lead management00 Ratings8.911 Ratings
    Email marketing00 Ratings7.013 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    -
    Ratings
    Oracle Siebel CRM
    8.4
    14 Ratings
    Task management00 Ratings8.713 Ratings
    Billing and invoicing management00 Ratings8.39 Ratings
    Reporting00 Ratings8.313 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    -
    Ratings
    Oracle Siebel CRM
    7.3
    16 Ratings
    Forecasting00 Ratings8.012 Ratings
    Pipeline visualization00 Ratings7.013 Ratings
    Customizable reports00 Ratings7.015 Ratings
    Customization
    Comparison of Customization features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    -
    Ratings
    Oracle Siebel CRM
    9.6
    17 Ratings
    Custom fields00 Ratings10.017 Ratings
    Custom objects00 Ratings10.017 Ratings
    Scripting environment00 Ratings8.214 Ratings
    API for custom integration00 Ratings10.015 Ratings
    Security
    Comparison of Security features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    -
    Ratings
    Oracle Siebel CRM
    10.0
    16 Ratings
    Single sign-on capability00 Ratings10.015 Ratings
    Role-based user permissions00 Ratings10.015 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    -
    Ratings
    Oracle Siebel CRM
    6.8
    9 Ratings
    Social data00 Ratings6.89 Ratings
    Social engagement00 Ratings6.89 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    -
    Ratings
    Oracle Siebel CRM
    10.0
    12 Ratings
    Marketing automation00 Ratings10.012 Ratings
    Compensation management00 Ratings10.08 Ratings
    Platform
    Comparison of Platform features of Oracle BPM Suite and Oracle Siebel CRM
    Feature
    Oracle BPM Suite
    -
    Ratings
    Oracle Siebel CRM
    5.0
    11 Ratings
    Mobile access00 Ratings5.011 Ratings
    User Ratings
    Oracle BPM SuiteOracle Siebel CRM
    Likelihood to Recommend
    8.0
    (8 ratings)
    8.6
    (21 ratings)
    Likelihood to Renew
    6.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (1 ratings)
    8.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    3.0
    (2 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    -
    (0 ratings)