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Oracle CRM On Demand vs. Soffront CRM

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Oracle CRM On Demand

129 Reviews and Ratings

Soffront CRM

2 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9 out of 10
    		N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    Soffront CRM

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    		Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…

    $20

    per month

    Pricing
    Oracle CRM On DemandSoffront CRM
    Editions & Modules
    No answers on this topic
    1,000 Emails
    $4.00
    per month
    5,000 Emails
    $15.00
    per month
    10,000 Emails
    $25.00
    per month
    Offerings
    Pricing Offerings
    Oracle CRM On DemandSoffront CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Oracle CRM On DemandSoffront CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and Soffront CRM
    Feature
    Oracle CRM On Demand
    8.9
    26 Ratings
    Soffront CRM
    7.8
    2 Ratings
    Customer data management / contact management8.026 Ratings9.02 Ratings
    Workflow management9.025 Ratings6.02 Ratings
    Territory management8.025 Ratings7.31 Ratings
    Opportunity management8.026 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.023 Ratings00 Ratings
    Contract management9.025 Ratings00 Ratings
    Quote & order management10.024 Ratings00 Ratings
    Interaction tracking9.025 Ratings00 Ratings
    Channel / partner relationship management10.024 Ratings9.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and Soffront CRM
    Feature
    Oracle CRM On Demand
    9.7
    25 Ratings
    Soffront CRM
    5.0
    2 Ratings
    Case management10.025 Ratings5.02 Ratings
    Call center management10.024 Ratings00 Ratings
    Help desk management9.025 Ratings5.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and Soffront CRM
    Feature
    Oracle CRM On Demand
    8.5
    25 Ratings
    Soffront CRM
    9.5
    2 Ratings
    Lead management8.025 Ratings10.02 Ratings
    Email marketing9.023 Ratings9.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and Soffront CRM
    Feature
    Oracle CRM On Demand
    9.0
    25 Ratings
    Soffront CRM
    6.1
    2 Ratings
    Task management9.024 Ratings8.21 Ratings
    Billing and invoicing management9.023 Ratings00 Ratings
    Reporting9.024 Ratings4.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and Soffront CRM
    Feature
    Oracle CRM On Demand
    9.1
    25 Ratings
    Soffront CRM
    4.7
    2 Ratings
    Forecasting10.025 Ratings4.02 Ratings
    Pipeline visualization8.224 Ratings6.02 Ratings
    Customizable reports9.025 Ratings4.02 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and Soffront CRM
    Feature
    Oracle CRM On Demand
    8.7
    25 Ratings
    Soffront CRM
    7.0
    2 Ratings
    Custom fields9.025 Ratings7.02 Ratings
    Custom objects9.025 Ratings00 Ratings
    Scripting environment7.821 Ratings00 Ratings
    API for custom integration9.024 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and Soffront CRM
    Feature
    Oracle CRM On Demand
    9.5
    26 Ratings
    Soffront CRM
    7.0
    2 Ratings
    Single sign-on capability10.023 Ratings6.02 Ratings
    Role-based user permissions9.026 Ratings8.02 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and Soffront CRM
    Feature
    Oracle CRM On Demand
    9.0
    19 Ratings
    Soffront CRM
    6.0
    2 Ratings
    Social data9.019 Ratings7.02 Ratings
    Social engagement9.019 Ratings5.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and Soffront CRM
    Feature
    Oracle CRM On Demand
    9.0
    23 Ratings
    Soffront CRM
    -
    Ratings
    Marketing automation9.023 Ratings00 Ratings
    Compensation management9.021 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and Soffront CRM
    Feature
    Oracle CRM On Demand
    9.0
    19 Ratings
    Soffront CRM
    7.0
    2 Ratings
    Mobile access9.019 Ratings7.02 Ratings
    User Ratings
    Oracle CRM On DemandSoffront CRM
    Likelihood to Recommend
    9.0
    (27 ratings)
    7.0
    (2 ratings)
    Usability
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)