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Oracle Discoverer (discontinued) vs. Zendesk Explore

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Oracle Discoverer (discontinued)

634 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Discoverer (discontinued)

    Score5.3 out of 10
    		N/AOracle's Business Intelligence Discoverer is an ad- hoc query and analysis reporting tool oriented for end users to have easy access to relational and multi-dimensional data. The product is now end of life. The vendor has stated that Discoverer 11g release 11.1.1.7.0 is the terminal release of Discoverer.N/A

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    Oracle Discoverer (discontinued)Zendesk Explore
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle Discoverer (discontinued)Zendesk Explore
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Oracle Discoverer (discontinued)Zendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Oracle Discoverer (discontinued) and Zendesk Explore
    Feature
    Oracle Discoverer (discontinued)
    7.9
    20 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports8.017 Ratings7.15 Ratings
    Customizable dashboards7.717 Ratings10.09 Ratings
    Report Formatting Templates8.020 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Oracle Discoverer (discontinued) and Zendesk Explore
    Feature
    Oracle Discoverer (discontinued)
    7.9
    22 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis7.021 Ratings9.59 Ratings
    Formatting capabilities8.022 Ratings9.09 Ratings
    Integration with R or other statistical packages7.514 Ratings4.85 Ratings
    Report sharing and collaboration9.020 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Oracle Discoverer (discontinued) and Zendesk Explore
    Feature
    Oracle Discoverer (discontinued)
    8.3
    22 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web8.021 Ratings6.96 Ratings
    Publish to PDF9.020 Ratings9.07 Ratings
    Report Versioning9.018 Ratings9.03 Ratings
    Report Delivery Scheduling8.022 Ratings8.97 Ratings
    Delivery to Remote Servers7.716 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Oracle Discoverer (discontinued) and Zendesk Explore
    Feature
    Oracle Discoverer (discontinued)
    8.0
    16 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.416 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization7.815 Ratings7.16 Ratings
    Predictive Analytics7.815 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Oracle Discoverer (discontinued) and Zendesk Explore
    Feature
    Oracle Discoverer (discontinued)
    9.7
    22 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)10.022 Ratings9.58 Ratings
    Role-Based Security Model10.020 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.021 Ratings8.07 Ratings
    Single Sign-On (SSO)10.017 Ratings10.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Oracle Discoverer (discontinued) and Zendesk Explore
    Feature
    Oracle Discoverer (discontinued)
    8.0
    16 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access7.915 Ratings6.05 Ratings
    Mobile Application7.811 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.811 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Oracle Discoverer (discontinued) and Zendesk Explore
    Feature
    Oracle Discoverer (discontinued)
    7.5
    9 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API8.08 Ratings5.34 Ratings
    Javascript API8.09 Ratings5.93 Ratings
    iFrames8.08 Ratings5.53 Ratings
    Java API7.08 Ratings5.63 Ratings
    Themeable User Interface (UI)8.07 Ratings6.23 Ratings
    Customizable Platform (Open Source)6.08 Ratings7.02 Ratings
    User Ratings
    Oracle Discoverer (discontinued)Zendesk Explore
    Likelihood to Recommend
    8.0
    (22 ratings)
    9.5
    (9 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Data Sharing and Collaboration
    8.0
    (21 ratings)
    8.2
    (3 ratings)
    Data Sources
    9.0
    (21 ratings)
    7.3
    (3 ratings)