Oracle E-Business Suite vs. Oracle Hyperion (legacy)

Oracle Cash and Treasury Management fill the gaps in treasury management with features that are very helpful in building the modern financial system that we so desperately need. It may not be the most intuitive tool on the treasury market, but with a little more practice time, important expense analysis can be achieved. I am confident in this treasury tool for this year 2022 and I would like to recommend it to other companies so that they can also have a better administration.

Incentivized

Well suited: For use in multiple offices around the world. I was able to obtain financial reporting data from 5 foreign offices and then consolidate their data with 3 domestic USA offices to prepare a consolidated financial statement. Less Appropriate: Translating the financial value for consulting services could be a bit challenging because that required human interaction and judgement. It would have been great to be able to set up some software to be able to interpret this and let it run for all future project work revenue projection.

Incentivized

• The EBS Oracle Order Management and Shipping Execution solution allows the creation of an integrated, seamless order-to-cash process and accurately capture of customer orders across multiple channels.
• Orchestration of order details for seamless fulfillment execution.
• Efficient shipment planning and confirmation.
• Communication of order status information to customers throughout the order lifecycle.

Incentivized

• HFM is very powerful for financial consolidations .
• Hyperion Planning is used to project accurate planning and thus provide the benefit to organization to do allocations and driver based planning so that it can justify the numbers based on headcount, number of stops & Revenue and thus provide valuable projections and thus help reduce the expenses.
• Essbase is powerful engine helps provide analytical adhoc reporting for financial users . Performance of reporting and ease of use helps excellent customers experience when doing adhoc analysis.

Incentivized

• Because the application is working globally, it sometimes hangs and the connection is dropped.
• It should have more shortcuts to make it easier to develop macros. I create many macros and use the "sendkeys" command in VBA, due to the lack of these shortcuts, it is not possible to automate the process.
• For now I can not think of other areas that require improvement.

Incentivized

• Oracle Hyperion requires a lot of knowledge and expertise to be successful.
• The underlying infrastructure of Oracle Hyperion is complex and can be difficult to implement.
• Some of the Oracle Hyperion application servers only run on Windows. Windows can sometimes be unstable.
• Oracle Hyperion application server processes are dependent on each other and need to be started in a specific order. Therefore, if certain services die on one server, it could require all services/processes in the entire Hyperion landscape to be restarted in the correct order.

Incentivized

After almost 5 years, we have a full control of this ERP System. We are able to implement new functionalities and modules without any major "consulting" expenses. As of today we are making almost 90% of the personalization/customization and implementation all in house. Once [it] is tuned, [it] keeps running very well with no major issues.

Incentivized

We're in the middle of the road because we are not sure that other products on the market fit the bill for what we need yet. Hyperion is expensive and burdensome from an administrator and maintenance standpoint, but it still seems to be the best solution for what we need. Show us an equally capable SaaS consolidation product and we'll talk again.

The various forms - like order entry forms that allow the uses to enter sales orders and the ability to personalize the views based on end user needs - are easy to use and follow standard business processes. The new release has a big focus on usability and forms now have a familiar web look and feel which has increased usability considerably.

Because of the transactional nature of the system this software is available 24 X 7, and IT is responsible for making sure the system is available during normal business hours.

The performance of the product is very good. Given the transactional nature of the system one of the key focus areas for IT is to make sure performance is not affected for internal reasons. This can also depend on the server configuration and setup. For example, performance on Exadata machine is far superior to other Linux custom systems that companies choose to deploy. In general though, as already pointed out, the platform is now very stable and has few bugs. Whenever there are any issues, the cause is usually customizations that we have made to the platform, rather than out-of-the-box standard functionality.

In general, support has not been great - particularly standard (non premium) support . The main issue is that our IT staff has been using this platform for years and is very knowledgeable Whenever something goes wrong, we usually have a very precise idea of what the problem is. We are skilled at problem diagnosis. But the Oracle support process is very rigid and slow. Typically, we are required to go through a lengthy diagnosis process where they ask us multiple questions sometimes over several days and we are obliged to talk to different people with differing levels of knowledge. Since we already know what the problem is, we really just want a patch or a bug fix, but it takes days to get there instead of minutes. This can be very frustrating. This is a big part of the reason why we pay for premium support. But it's still a bit disappointing.

The premium support team provides much needed dedicated customer service which we are after for what we have paid for this service. We are satisfied with the service and support and do not have any instance where there was an issue that requires escalation to get the right support team. Though the incidence of major issues that requires the premium support are less, we prefer to keep this as a safety net.

Incentivized

The instructors are usually precise and knowledgable, and it's convenient to take online classes whenever available any day of the year.

The key success factors for the implementation was project management, in-house expertise in IT and time. The implementation process started with the initial evaluation with the initial upgrade on a test system and mapping out the gaps and requirements. We did work with Oracle to understand the new functionality R12 had to offer and did another upgrade and researched solutions. With the use of software development cycle procedures there were conference room pilots with IT, business users. We then refined the project plan to the core key details, performed mock go-live implementations and finally upgraded the software. Overall, this was a very successful process.

Without knowing what product you have now I can not tell you the stack up. I don't want to tell you that this is better than what you have as I have not seen your setup. What I can tell you is that you can't go wrong with the Oracle name. It's a worldwide name and that alone should be taken into consideration. However, talk to your sales reps. Get all the information. Pay an independent Contractor to evaluate what it's truly going to take before going down this road.

Incentivized

Hyperion is easy to implement and maintain, low cost of ownership is also a great reason to select this product. Oracle's investment to keep the product innovations and improvements over the years is well appreciated by the users. The ease of managing integration with different business systems is also considered while selecting this product.

Incentivized

As I mentioned, it's a good tool but not the best

Incentivized

• We recently implemented Supplier Portal and Invoice Imaging Solution. This has reduced manual effort and increased speed and accuracy. There is no need for people to key in invoices manually now. Suppliers can flip a purchase order into invoice and Oracle will do all the validations and put the invoice on hold in case of any discrepancy.
• Suppliers are very happy with the supplier portal as they can track the entire lifecycle of the invoice online.
• With automation, we could bill all our customers on time. Oracle collects all the possible costs like payroll and expenses, adds markup, and bills our customers. We could track profitability and margins by project.
• The period close and reporting has become easier and faster with this software. 3 people can close the periods now as opposed to 10 before.

Incentivized

• We had to get the planning application designed correctly before we got a good ROI, but once we did it became well liked and highly utilized.
• It has had a very positive overall impact on increasing finance literacy across campus, allowing units a better insight into their revenues and expenses and the overall planning process.
• It has been an essential tool during a time where the campus needed to reduce it's budget by over 100 million dollars annually. Without this product, we would not have a way to identify, track and report on our progress reducing the budget.

Incentivized