Oracle Sales vs. Zendesk Sell
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Oracle Sales | Score8 out of 10 | N/A | Oracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources. | $65 Per User Per Month |
Zendesk Sell | Score8.8 out of 10 | N/A | Zendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk… | $19 per seat/month billed annually |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Integrations with 3rd-party Software |
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| Oracle Sales | Zendesk Sell | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 10.0 |
| Likelihood to Renew | - | 9.0 |
| Usability | 7.0 | 8.9 |
| Availability | - | 10.0 |
| Performance | 8.0 | 10.0 |
| Support Rating | 7.8 | 8.8 |
| Online Training | 8.0 | 7.0 |
| Implementation Rating | 7.0 | 8.0 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | 7.0 | - |
| Ease of integration | 5.0 | 10.0 |
| Product Scalability | - | 10.0 |
| Professional Services | 10.0 | - |
| Vendor post-sale | 8.0 | 10.0 |
| Vendor pre-sale | 8.0 | 10.0 |