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Oracle Siebel CRM vs. vCita

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Oracle Siebel CRM

109 Reviews and Ratings

vCita

15 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Siebel CRM

    Score6.2 out of 10
    		N/AAn enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.N/A

    vCita

    Score8.5 out of 10
    		N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $29

    per month

    Pricing
    Oracle Siebel CRMvCita
    Editions & Modules
    No answers on this topic
    Essentials
    $29
    per month
    Business
    $59
    per month
    Platinum
    $99
    per month
    Offerings
    Pricing Offerings
    Oracle Siebel CRMvCita
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Oracle Siebel CRMvCita
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Siebel CRM and vCita
    Feature
    Oracle Siebel CRM
    8.8
    19 Ratings
    vCita
    8.8
    5 Ratings
    Customer data management / contact management9.018 Ratings9.55 Ratings
    Workflow management9.018 Ratings8.04 Ratings
    Territory management9.014 Ratings00 Ratings
    Opportunity management9.017 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.013 Ratings00 Ratings
    Contract management9.313 Ratings00 Ratings
    Quote & order management8.712 Ratings00 Ratings
    Interaction tracking10.014 Ratings00 Ratings
    Channel / partner relationship management9.310 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Siebel CRM and vCita
    Feature
    Oracle Siebel CRM
    9.1
    18 Ratings
    vCita
    -
    Ratings
    Case management8.716 Ratings00 Ratings
    Call center management10.014 Ratings00 Ratings
    Help desk management8.712 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Siebel CRM and vCita
    Feature
    Oracle Siebel CRM
    7.9
    13 Ratings
    vCita
    7.0
    3 Ratings
    Lead management8.911 Ratings00 Ratings
    Email marketing7.013 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Siebel CRM and vCita
    Feature
    Oracle Siebel CRM
    8.4
    14 Ratings
    vCita
    8.0
    5 Ratings
    Task management8.713 Ratings00 Ratings
    Billing and invoicing management8.39 Ratings9.05 Ratings
    Reporting8.313 Ratings7.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Siebel CRM and vCita
    Feature
    Oracle Siebel CRM
    7.3
    16 Ratings
    vCita
    -
    Ratings
    Forecasting8.012 Ratings00 Ratings
    Pipeline visualization7.013 Ratings00 Ratings
    Customizable reports7.015 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle Siebel CRM and vCita
    Feature
    Oracle Siebel CRM
    9.6
    17 Ratings
    vCita
    6.8
    7 Ratings
    Custom fields10.017 Ratings6.67 Ratings
    Custom objects10.017 Ratings00 Ratings
    Scripting environment8.214 Ratings00 Ratings
    API for custom integration10.015 Ratings7.02 Ratings
    Security
    Comparison of Security features of Oracle Siebel CRM and vCita
    Feature
    Oracle Siebel CRM
    10.0
    16 Ratings
    vCita
    9.7
    6 Ratings
    Single sign-on capability10.015 Ratings00 Ratings
    Role-based user permissions10.015 Ratings9.76 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Siebel CRM and vCita
    Feature
    Oracle Siebel CRM
    6.8
    9 Ratings
    vCita
    -
    Ratings
    Social data6.89 Ratings00 Ratings
    Social engagement6.89 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Siebel CRM and vCita
    Feature
    Oracle Siebel CRM
    10.0
    12 Ratings
    vCita
    -
    Ratings
    Marketing automation10.012 Ratings00 Ratings
    Compensation management10.08 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle Siebel CRM and vCita
    Feature
    Oracle Siebel CRM
    5.0
    11 Ratings
    vCita
    8.6
    7 Ratings
    Mobile access5.011 Ratings8.67 Ratings
    User Ratings
    Oracle Siebel CRMvCita
    Likelihood to Recommend
    8.6
    (21 ratings)
    9.7
    (10 ratings)
    Usability
    8.0
    (2 ratings)
    9.5
    (4 ratings)
    Support Rating
    3.0
    (2 ratings)
    8.5
    (4 ratings)