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Oracle Siebel Enterprise Marketing Suite (discontinued) vs. Soffront CRM

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Oracle Siebel Enterprise Marketing Suite (discontinued)

48 Reviews and Ratings

Soffront CRM

2 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Siebel Enterprise Marketing Suite (discontinued)

    Score9 out of 10
    		N/AOracle offered the Siebel Enterprise Marketing Suite as an end-to-end enterprise marketing management (EMM) solution joining cross-channel campaign management with marketing automation, market resource and asset management, and marketing analytics, for larger enterprises. The product is now End of Life, and no longer offered for sale.N/A

    Soffront CRM

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    		Soffront offers Soffront CRM Software for Sales, Marketing and Service, which the vendor says is a comprehensive, yet user-friendly platform. All submitted, assigned and resolved cases are tracked within a customizable dashboard. Customer support ticket submissions are automatically routed to the most knowledgeable reps, ensuring the best support. Service Level Agreement (or SLA) Alerts make sure support never falls below committed levels of service. According to the vendor, the product…

    $20

    per month

    Pricing
    Oracle Siebel Enterprise Marketing Suite (discontinued)Soffront CRM
    Editions & Modules
    No answers on this topic
    1,000 Emails
    $4.00
    per month
    5,000 Emails
    $15.00
    per month
    10,000 Emails
    $25.00
    per month
    Offerings
    Pricing Offerings
    Oracle Siebel Enterprise Marketing Suite (discontinued)Soffront CRM
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Oracle Siebel Enterprise Marketing Suite (discontinued)Soffront CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Siebel Enterprise Marketing Suite (discontinued) and Soffront CRM
    Feature
    Oracle Siebel Enterprise Marketing Suite (discontinued)
    -
    Ratings
    Soffront CRM
    7.8
    2 Ratings
    Customer data management / contact management00 Ratings9.02 Ratings
    Workflow management00 Ratings6.02 Ratings
    Territory management00 Ratings7.31 Ratings
    Channel / partner relationship management00 Ratings9.02 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Siebel Enterprise Marketing Suite (discontinued) and Soffront CRM
    Feature
    Oracle Siebel Enterprise Marketing Suite (discontinued)
    -
    Ratings
    Soffront CRM
    5.0
    2 Ratings
    Case management00 Ratings5.02 Ratings
    Help desk management00 Ratings5.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Siebel Enterprise Marketing Suite (discontinued) and Soffront CRM
    Feature
    Oracle Siebel Enterprise Marketing Suite (discontinued)
    -
    Ratings
    Soffront CRM
    9.5
    2 Ratings
    Lead management00 Ratings10.02 Ratings
    Email marketing00 Ratings9.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Siebel Enterprise Marketing Suite (discontinued) and Soffront CRM
    Feature
    Oracle Siebel Enterprise Marketing Suite (discontinued)
    -
    Ratings
    Soffront CRM
    6.1
    2 Ratings
    Task management00 Ratings8.21 Ratings
    Reporting00 Ratings4.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Siebel Enterprise Marketing Suite (discontinued) and Soffront CRM
    Feature
    Oracle Siebel Enterprise Marketing Suite (discontinued)
    -
    Ratings
    Soffront CRM
    4.7
    2 Ratings
    Forecasting00 Ratings4.02 Ratings
    Pipeline visualization00 Ratings6.02 Ratings
    Customizable reports00 Ratings4.02 Ratings
    Customization
    Comparison of Customization features of Oracle Siebel Enterprise Marketing Suite (discontinued) and Soffront CRM
    Feature
    Oracle Siebel Enterprise Marketing Suite (discontinued)
    -
    Ratings
    Soffront CRM
    7.0
    2 Ratings
    Custom fields00 Ratings7.02 Ratings
    Security
    Comparison of Security features of Oracle Siebel Enterprise Marketing Suite (discontinued) and Soffront CRM
    Feature
    Oracle Siebel Enterprise Marketing Suite (discontinued)
    -
    Ratings
    Soffront CRM
    7.0
    2 Ratings
    Single sign-on capability00 Ratings6.02 Ratings
    Role-based user permissions00 Ratings8.02 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Siebel Enterprise Marketing Suite (discontinued) and Soffront CRM
    Feature
    Oracle Siebel Enterprise Marketing Suite (discontinued)
    -
    Ratings
    Soffront CRM
    6.0
    2 Ratings
    Social data00 Ratings7.02 Ratings
    Social engagement00 Ratings5.02 Ratings
    Platform
    Comparison of Platform features of Oracle Siebel Enterprise Marketing Suite (discontinued) and Soffront CRM
    Feature
    Oracle Siebel Enterprise Marketing Suite (discontinued)
    -
    Ratings
    Soffront CRM
    7.0
    2 Ratings
    Mobile access00 Ratings7.02 Ratings
    User Ratings
    Oracle Siebel Enterprise Marketing Suite (discontinued)Soffront CRM
    Likelihood to Recommend
    8.0
    (3 ratings)
    7.0
    (2 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)