| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Oracle Social Cloud (legacy) | Score7.6 out of 10 | Enterprise companies (1,001+ employees) | Oracle Social Cloud helped marketers to discover, analyze, and respond across paid, owned and earned social channels to measure the impact of their data-driven campaigns. Oracle Social Cloud is a legacy product, and no longer available for sale. | N/A |
 Social Data Intelligence SM2 | Score5.1 out of 10 | N/A | Social Data Intelligence is based on technology acquired with SM2, following its acquisition of Alterian in 2011. Alterian, in turn, had acquired the product from Techrigy in 2009. After SDL acquired Alterian, they divested Social Data Intelligence and SM2 in 2017. Social Data Intelligence (formerly SM2) was a listening platform that competed directly with Radian6 and Sysomos. It is used by both enterprises and PR/marketing agencies. | $400 per month |
| Oracle Social Cloud (legacy) | Social Data Intelligence SM2 | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Oracle Social Cloud (legacy) | Social Data Intelligence SM2 | |
|---|---|---|
| Considered Both Products | Chose Oracle Social Cloud (legacy) Aside from offering us a good deal with our current CRM subscription, Oracle offered us a solution in one tool that used to require us three different tools. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Oracle Social Cloud (legacy) | Social Data Intelligence SM2 | |
|---|---|---|
| Likelihood to Recommend | 7.6 | - |
| Likelihood to Renew | 9.0 | - |
| Usability | 9.0 | - |
| Support Rating | 8.3 | - |
| Online Training | 5.0 | - |
