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Orbit Reporting and Analytics vs. Zendesk Explore

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Orbit Reporting and Analytics

2 Reviews and Ratings

Zendesk Explore

59 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Orbit Reporting and Analytics

    Score6 out of 10
    		N/AOrbit Reporting + Analytics is a self-service reporting and BI solution for all ERP, Custom and Cloud applications from the company of the same name in Alpharetta. Orbit integrates with ERP and key business applications, providing access to real-time data from all data sources -- empowering business users to build interactive reports, charts, and dashboards.N/A

    Zendesk Explore

    Score8.7 out of 10
    		N/AZendesk offers Explore, a business intelligence and customer analytics tool which integrates with the Zendesk suite featuring ticket analytics, custom fields, dashboards, and other features. Zendesk is migrating customers of the BIME analytics product, which is approaching end of support, to Zendesk Explore in 2019.N/A
    Pricing
    Orbit Reporting and AnalyticsZendesk Explore
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Orbit Reporting and AnalyticsZendesk Explore
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Orbit Reporting and AnalyticsZendesk Explore
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Orbit Reporting and Analytics and Zendesk Explore
    Feature
    Orbit Reporting and Analytics
    5.7
    2 Ratings
    Zendesk Explore
    9.0
    9 Ratings
    Pixel Perfect reports6.02 Ratings7.15 Ratings
    Customizable dashboards6.02 Ratings10.09 Ratings
    Report Formatting Templates5.02 Ratings9.97 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Orbit Reporting and Analytics and Zendesk Explore
    Feature
    Orbit Reporting and Analytics
    6.5
    2 Ratings
    Zendesk Explore
    8.3
    9 Ratings
    Drill-down analysis6.02 Ratings9.59 Ratings
    Formatting capabilities6.02 Ratings9.09 Ratings
    Integration with R or other statistical packages8.02 Ratings4.85 Ratings
    Report sharing and collaboration6.02 Ratings10.09 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Orbit Reporting and Analytics and Zendesk Explore
    Feature
    Orbit Reporting and Analytics
    6.0
    2 Ratings
    Zendesk Explore
    8.4
    9 Ratings
    Publish to Web6.02 Ratings6.96 Ratings
    Publish to PDF6.02 Ratings9.07 Ratings
    Report Versioning6.02 Ratings9.03 Ratings
    Report Delivery Scheduling6.02 Ratings8.97 Ratings
    Delivery to Remote Servers6.02 Ratings8.04 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Orbit Reporting and Analytics and Zendesk Explore
    Feature
    Orbit Reporting and Analytics
    6.7
    2 Ratings
    Zendesk Explore
    7.1
    7 Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.02 Ratings6.66 Ratings
    Location Analytics / Geographic Visualization6.02 Ratings7.16 Ratings
    Predictive Analytics7.02 Ratings5.55 Ratings
    Pattern Recognition and Data Mining00 Ratings9.43 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Orbit Reporting and Analytics and Zendesk Explore
    Feature
    Orbit Reporting and Analytics
    5.8
    2 Ratings
    Zendesk Explore
    9.1
    9 Ratings
    Multi-User Support (named login)5.02 Ratings9.58 Ratings
    Role-Based Security Model6.02 Ratings9.59 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)5.02 Ratings8.07 Ratings
    Single Sign-On (SSO)7.02 Ratings10.07 Ratings
    Report-Level Access Control00 Ratings8.64 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Orbit Reporting and Analytics and Zendesk Explore
    Feature
    Orbit Reporting and Analytics
    7.0
    2 Ratings
    Zendesk Explore
    7.8
    7 Ratings
    Responsive Design for Web Access6.02 Ratings6.15 Ratings
    Mobile Application5.02 Ratings8.32 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile9.01 Ratings9.06 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Orbit Reporting and Analytics and Zendesk Explore
    Feature
    Orbit Reporting and Analytics
    6.0
    2 Ratings
    Zendesk Explore
    5.9
    4 Ratings
    REST API6.02 Ratings5.44 Ratings
    Javascript API6.02 Ratings5.93 Ratings
    iFrames6.02 Ratings5.53 Ratings
    Java API6.02 Ratings5.63 Ratings
    Themeable User Interface (UI)6.02 Ratings6.23 Ratings
    Customizable Platform (Open Source)6.02 Ratings7.02 Ratings
    User Ratings
    Orbit Reporting and AnalyticsZendesk Explore
    Likelihood to Recommend
    6.0
    (2 ratings)
    9.5
    (9 ratings)
    Usability
    7.0
    (2 ratings)
    10.0
    (2 ratings)
    Support Rating
    3.0
    (1 ratings)
    10.0
    (2 ratings)
    Data Sharing and Collaboration
    9.0
    (1 ratings)
    8.2
    (3 ratings)
    Data Sources
    8.0
    (1 ratings)
    7.3
    (3 ratings)