Ordoro vs. SAP S/4HANA Cloud

Odoro is great for managing orders within an eCommerce platform. It can manage 100s of orders per day easily. Syncing does seem to take a bit longer when you have 100s of orders in a day, but still very intuitive to use. Once you do a few orders, it is incredibly easy to use and easy to make shipping templates/profiles for your most common package types/sizes/weights.

Incentivized

The software reduces the stress of managing multiple departments in the supply chain sector. It offers great performance for both small and large businesses. With the built-in AI, it improves the overall efficiency of the organization and helps in reducing maintenance. The product customer care and support services are available 24/7.

Incentivized

• Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item.
• Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers.
• Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have.

Incentivized

• SAP S/4HANA Cloud is entirely based on continuously monitored processes enhanced in numerous operational business areas.
• The solution allows the immediate analysis of company performance indicators due to enhanced functions.
• Ideally built on future technologies, the organization’s platform aims at providing a system intended to expand based on business complexity.

Incentivized

• We would love for the ability to have more control of the packing slip templates (ie. add barcodes for order numbers on the packing slip etc.).
• Wish it would sync to our eCommerce platform a bit more often than 1x per hour. We can manually sync, but that takes a few minutes.
• Wish it would connect to the other software platform we use to manage our Amazon orders, Monsoon Commerce.

Incentivized

• The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
• Implementation of AI bot on common tasks.
• There are no offline functionality that users can use remotely.
• As the scalability of the products grows, they become more expensive.

Incentivized

I am not part of the team that makes this decision but I would recommend renewing the contract. Most employees at Tennant are long term employees and would find it difficult to change to a different software. They are comfortable using SAP.

Incentivized

Ordoro really excels in its simplicity and elegance. From set up, to everyday use, it's very intuitive and easy to learn

SAP S/4HANA Cloud has a super flexible and intuitive dashboard, allowing every user to navigate effectively. It also has powerful customer help, which acts as a guide for new subscribers. The features deployed are realistic and functional, without defects. Constant changes and updates are proactively shared.

Incentivized

In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.

The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.

More effective

Incentivized

Change always takes time and adjusment, but set up was so simple. Once we were fully set up, Ordoro w

SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.

Incentivized

We used and tried numerous platforms before landing with Ordoro. Pricing was a HUGE factor for us, but in addition to offering incredible pricing options, we couldn't help but acknowledge Ordoro's support team and their willingness to answer all of our millions of questions. They truly went above and beyond and unlike some of the competitors who simply got us signed up and integrated and then dropped us, Ordoro is STILL always there when we need them. They treat us incredible and act like they actually value us as customers and care what we have to say. They listen to our suggestions, if we have them, and they are always trying to improve their product and offer even more integrations and features. Some of the competitor's solutions were also too complex and took months to set up correctly/properly. With Ordoro we were up and running in no time.

Incentivized

Previously we had implemented Azure Cloud Services which had cost us excessively compared to SAP cloud. Also I found the user interface easier to work with compared to the azure cloud as well. Overall the features are really good compared to Azure and cost is also less compared to it

Incentivized

• Ordoro saves us time and money, by allowing us to manage most of the business operation from one place.
• Ordoro helps maintain inventory sync between the warehouse(s) and the online sales channels, saving us time and resources.
• Ordoro connects to our accounting system allowing us to focus on sales and operations.

Incentivized

• Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
• More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
• For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
• For customized business process, we can implement extension packages which are like templates

Incentivized