#1 most frequent
United States of America
37.0%378 installations of 1,023
What is SAP S/4HANA Cloud?
SAP S/4HANA Cloud is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP S/4HANA Cloud is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.
Categories & Use Cases
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Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.
Top Performing Features
Travel & Expense Management
Enter expenses from mobile devices, integrate credit card and travel booking, configure policy enforcement
Category average: 7.4
Project Planning and Scheduling
Interactive Gantt chart for establishing tasks, durations, and delivery schedule
Category average: 6.7
Project Mobile Functionality
Capabilities for project functions such as updating and monitoring task progress and timecards from mobile devices
Category average: 6.6
Areas for Improvement
Dashboards
Users can create, customize and share dashboards, which provide an overview of the most important metrics.
Category average: 7.7
Plug-ins
A number of third-party plug-ins are available to expand the core functionality of the software.
Category average: 7.6
Custom reports
Users can create custom reports.
Category average: 7.6
Who Buys & Uses SAP S/4HANA Cloud
#2 most frequent
Germany
16.7%171 installations of 1,023
#3 most frequent
Canada
5.5%56 installations of 1,023
Pros
- Strong integration with other SAP products like Concur, Ariba, and SuccessFactors
- Potential for AI-driven automation and insights with features like Joule AI agents
- Offers a comprehensive suite of ERP functionalities covering diverse business processes
Cons
- AI features like Joule are not accessible to all users due to version limitations
- Some users prefer to solidify basic functionalities before exploring advanced AI capabilities
- Data residency concerns may limit the adoption of AI features for some users
Modern ERP with great integration and AI features
Use Cases and Deployment Scope
In our company we mainly used this as an erp system to maintain and organize multiple departments like HR, supply chain and finance etc.
Before the implementation we had issues with integrating multiple departments and it also led to slow decision-making so SAP S/4HANA really helped us in integrating all the departments under one roof and helped us reduce manual work. Also helped us to enable data driven approach in our company.
Before the implementation we had issues with integrating multiple departments and it also led to slow decision-making so SAP S/4HANA really helped us in integrating all the departments under one roof and helped us reduce manual work. Also helped us to enable data driven approach in our company.
Pros
- I really liked its embedded analytics which helped our workers to view the KPIs directly in the workflow. and it also increased the monitoring efficiency a lot.
- It helped in reducing manual work and implemented automation in most areas like journal entry and other manual works. It also helped in reducing manual errors in the team with the help of its AI/ML features.
- Its integrated procurement is pretty solid with its automated approvals for P2p Process which helped us to ensure compliance with our policies.
Cons
- I think it lacks some customization features in workflows. and some of the policies restrict our internal policies so it could be improved a bit.
- Initial implementation is somewhat complex to begin with and requires expert to configure and setup.
- I also felt the user interface is somewhat complex as well compared to some other similar services.
Return on Investment
- In the automating the routine tasks like invoices and other smaller tasks like journal entries it has been solid and improved almost 30-35%
- Also reduced the infrastructure maintenance expenses considerably by 20%
- But the initial implementation cost was somewhat high and took a chunk of our budget.
Usability
Alternatives Considered
Azure Cloud Services
Other Software Used
AWS Cloud9, Docker, Azure Kubernetes Service (AKS)
My experience with SAP S4HANA Cloud.
Use Cases and Deployment Scope
SAP S/4HANA Cloud is a complete Enterprise resource planning product with built-in intelligent technologies, including AI, machine learning, and advanced analytics systems. The software has enabled us to easily manage and adopt new business models with the help of its AI technologies. It also helps us provide accurate financial reports, ensure comprehensive inventory management and quality control in our organization. Implementation of the tool has also helped us in our supply chain management and identification of all incoming and outgoing products and services.
Pros
- The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
- It enables faster and accurate data processing, which enhances decision-making.
- It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
Cons
- The product is expensive compared to its competitors. Proper training is also a requirement before implementation, which is an additional cost.
- SAP S 4HANA Cloud lags due to a high volume of work and data.
- The user interface of the software is very complex and not easy to explore, especially for beginners.
Return on Investment
- Use of SAP S/4HANA Cloud has helped us process data and make decisions more quickly and effectively.
- SAP S/4HANA cloud has helped us identify potential problems in our organization.
- SAP S/4HANA has helped us finish tasks faster, with fewer mistakes, which ensures excellent service delivery.
Usability
Other Software Used
Webex Connect, Antelope Systems CRM, Google Ads
SAP S/4HANA Cloud - Transforming Enterprise Operations with Real-time Insights Reporting
Use Cases and Deployment Scope
We work for multiple clients and our organization who use ERP for finance, supply chain & other areas.
We currently extract the data into the SAP S/4HANA Cloud and also integrated with other products like Ariba, Success factors also for performing unified analytics & reporting to provide real time visibility and also with Databricks for ML based advanced analytics.
We created some KPI's like cost center & profitability list down which helps in cost allocations & payroll, mainly Ariba integration helps us for Vendor management tracking & also for contract automations for better supplier managements.
Improved our accuracy in reconciliations, compliance, operational reporting and enhanced our day-day process efficiency.
We currently extract the data into the SAP S/4HANA Cloud and also integrated with other products like Ariba, Success factors also for performing unified analytics & reporting to provide real time visibility and also with Databricks for ML based advanced analytics.
We created some KPI's like cost center & profitability list down which helps in cost allocations & payroll, mainly Ariba integration helps us for Vendor management tracking & also for contract automations for better supplier managements.
Improved our accuracy in reconciliations, compliance, operational reporting and enhanced our day-day process efficiency.
Pros
- Financial insights - Instant visibility of finance details through its in-memory HANA engine. Accurate insights & real time reporting
- Supplier Vendor managements - Reduced the manual reconciliations , automates the entire procure to pay cycle. Improved supplier management & collaboration
- When Sales orders are created , inventory & cost posting automatically updated in finance systems .End-end Process consistency
- Advanced Integration Capabilities - for Predictive modelling we estimate the forecast material demand, finance trend analysis etc.
Cons
- We observed & experienced that we need dedicated admin due to complex setup configurations and even for small customizations we are requiring consulting support
- For advanced analytics, reporting we often integrated with other like Databricks, PowerBI due to lack of flexibility & customization in reporting
- Connecting API or external systems like NON-SAP products and doing analytics is very tough , so we opt for Databricks or other systems for these requirements.
- Licensing Cost is little unpredictable when we perform large scale implementation , we sometime didn't get clear breakdown and also consumption patterns
Return on Investment
- It helped us to close month end cycles sooner from 9-10 days to 5 days , saved 50% mainly due to manual reconciliations
- Improved 15% forecasting accuracy & also better inventory utilizations
- Lowered the Total cost of ownership to significant amount & integration with Databricks helped analytics driven insights
- Process automation reduced manual routine operations tasks and which also improved our scalability & agility
Usability
Alternatives Considered
Microsoft Dynamics 365
Other Software Used
Databricks Data Intelligence Platform, SAP Ariba, Microsoft Power BI
My overall experience with SAP S/4HANA Cloud
Use Cases and Deployment Scope
We use SAP S/4HANA Cloud in our organization in financial management sector which has been very useful as it brings together key accounting tasks like inventory tracking and revenue recognition in one place. The platform helps us update our financial data in real time, reports are always up to date making audits easier and improving financial transparency. SAP S/4HANA Cloud also enables us streamline other organisational operations like manufacturing, supply chain and procurement.
Pros
- Easy of use. Its user interface is clean and intuitive which makes everyday tasks more efficient.
- Customer support. SAP S/4HANA Cloud enterprise support and partner ecosystem provide strong coverage.
- Easy of integration. Native integration with other SAP solutions is strong.
Cons
- SAP S/ 4HANA Cloud is expensive making it less affordable mainly for small businesses.
- It takes alot of time to get everyone trained and comfortable with it as its set up and customizations are complicated.
- Migrating the system is little complex due to so many customizations.
Return on Investment
- The system provides end to end tracking across inventory, production and demand planning. This has helped us respond quicker to disruptions, optimize stock levels and and reduce lead times.
- SAP S/4HANA Cloud has provided us with improved logistics and supply chain operations by minimizing errors and enhancing efficiency.
- It has saved our time by automation of process flow.
Usability
Other Software Used
Webex Webinars
S/4HANA on RISE - A Journey to Future
Use Cases and Deployment Scope
We have our one ECC in RISE, second & third are on their way. Additionally we will end up with multiple other products there. We can already see S/4 on RISE helping us from Platform side and it's great to collaborate with SAP. We are looking forward to TM/HANA, EWM/HANA, Global eSPP in RISE on S/4HANA.
Pros
- S/4HANA is still the best ERP on planet.
- SAP BTP integration makes S/4 even more integrated and one stop solution for customers' need.
Cons
- We are yet to see Joule in full actions
Return on Investment
- Seamless integration
- Customer enablement
- AI
