Ordoro vs. ShipperHQ

Odoro is great for managing orders within an eCommerce platform. It can manage 100s of orders per day easily. Syncing does seem to take a bit longer when you have 100s of orders in a day, but still very intuitive to use. Once you do a few orders, it is incredibly easy to use and easy to make shipping templates/profiles for your most common package types/sizes/weights.

Incentivized

We like ShipperHQ for what it is which is-- more or less a live shipping rate calculator. It works well in our BigCommerce platform. But unfortunately, it lacks the shipping management ability to print labels and manage shipments and orders. This makes us have to use a third-party shipping app. This isn't the end of the world, but it would be much easier if we could just do it all from one place.

Incentivized

• Ordoro manages inventory across multiple platforms very well. If you sell an item on one channel, it reduces your told inventory and updates it across all of your other channels so you never risk going out of stock on an item.
• Ordoro is awesome for bringing all of your orders into one central location which streamlines shipping processes. They also provide reduced shipping costs for most well-known shipping carriers.
• Ordoro has incredible technical support and customer care team. Unlike other similar products, when you call Ordoro, you talk to a real live person who is never reading a script and always friendly and happy to help with any questions you may have.

Incentivized

• ShipperHQ makes providing live shipping rates fairly easy.
• It also integrates pretty seamlessly into our BigCommerce platform.
• It requires little to no maintenance. There are other third-party apps that we've used that require constant supervision, but ShippHQ is a set it and forget type app.

Incentivized

• We would love for the ability to have more control of the packing slip templates (ie. add barcodes for order numbers on the packing slip etc.).
• Wish it would sync to our eCommerce platform a bit more often than 1x per hour. We can manually sync, but that takes a few minutes.
• Wish it would connect to the other software platform we use to manage our Amazon orders, Monsoon Commerce.

Incentivized

• It doesn't always send emails on manually entered orders.
• It would be nice to be able to see each order as you click on it when processing batch labels to be sure you have the right ones.
• It should automatically update when new orders come into Big Commerce.

Incentivized

I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.

Incentivized

Ordoro really excels in its simplicity and elegance. From set up, to everyday use, it's very intuitive and easy to learn

I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.

Incentivized

In the six years we've used Ordoro, their customer service has been responsive, helpful, and knowledgeable. They have a robust support center for DIY answers, and honestly, we don't need support often because their product is so reliable. But when we need to reach a human for additional support, they have always been excellent.

Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.

Incentivized

Change always takes time and adjusment, but set up was so simple. Once we were fully set up, Ordoro w

We used and tried numerous platforms before landing with Ordoro. Pricing was a HUGE factor for us, but in addition to offering incredible pricing options, we couldn't help but acknowledge Ordoro's support team and their willingness to answer all of our millions of questions. They truly went above and beyond and unlike some of the competitors who simply got us signed up and integrated and then dropped us, Ordoro is STILL always there when we need them. They treat us incredible and act like they actually value us as customers and care what we have to say. They listen to our suggestions, if we have them, and they are always trying to improve their product and offer even more integrations and features. Some of the competitor's solutions were also too complex and took months to set up correctly/properly. With Ordoro we were up and running in no time.

Incentivized

USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.

Incentivized

• Ordoro saves us time and money, by allowing us to manage most of the business operation from one place.
• Ordoro helps maintain inventory sync between the warehouse(s) and the online sales channels, saving us time and resources.
• Ordoro connects to our accounting system allowing us to focus on sales and operations.

Incentivized

• shipping is more streamlined
• administration is easier
• employees can use easily

Incentivized