Concord vs. Outlaw

For my role as a recruiter, this tool is more than sufficient. I am able to quickly draft multiple offer letters, request approval from our legal team, then share directly with candidates to sign. This provides a great, organized candidate experience. I don't necessarily have an idea of a scenario where it would be less appropriate.

Incentivized

Well suited to template led document creation - where multiple non legal users can create contracts that are locked down and secure from error. Because it is a niche platform it can be tough to persuade users outside our business to use collaboration features. Often we have to export and revert to using MS word for red-lining/track changes.

Incentivized

• Templates are easy to create and utilize.
• Concord has its internal e-signature tool.
• Concord can group by template, active, in progress, etc. and color codes the same.

Incentivized

• Easy to use from the contracting side.
• Ability to create a template that fits are needs exactly how we want.
• Easy to connect the consultant with the contract via link or email.

Incentivized

• User management has been and still is, a pain point for us. We operate over a dozen entities and for the most part, anyone with access to Concord on our team has the same permissions across all entities. We must manage users one-by-one so onboarding + offboarding can be tedious.
• The analytics are basic. I wish we could slice and dice and say "Show me only contracts tagged with X tag".

Incentivized

• Export function to be more easily used.
• Ability to access fully executed documents more easily (the different version histories results in the wrong version being downloaded a lot).
• Notifications for when a contract is fully executed if you aren't the signee but do need to be notified.

Incentivized

Concord is extremely user friendly and saves me so much time! How else would I be able to manage all of the contracts for 9 different agencies all by myself?!?

Incentivized

Great user interface and great training and support by the Outlaw team. Whenever we had a question, they were always available to help. Loading templates made the contract process so much quicker and required less approval's from our leadership team, which makes it easier for everyone to do their jobs

Incentivized

I gave it a five because it was the closest to a neutral response. I have not had issues with Concord and have not had a reason to contact support, so I don't have an accurate opinion here. From my conversations with our legal team, it seems they have been able to work with the support team at Concord to get any potential issues resolved in a timely manner.

Incentivized

The support has been A+. Outlaw is always there when I'm having issues or need assistance. They will get back to me the same day or next. The support team is very knowledgeable and explains it very simplified for us. Julie Appel with Outlaw has been the perfect support for my company in rolling out Outlaw and answering any questions we have.

Incentivized

Concord is more user friendly and gives the user the power to change settings, change workflows, and customize to meet their own needs without having to wait on customer service or support to make the changes for them. In fact, I was able to do most of our implementation myself just the way I wanted it, and it was easy! There aren't any hidden costs or fees- you simply pay for the number of licenses you need and get all the support you need for free (if you ever need it!). And by the way, the storage is unlimited so there are no worries about maxing out on how many contract or documents you can have!

Incentivized

The main reason we chose Outlaw was the price and customer service. The customer service at Outlaw has been outstanding in helping us learn the process and set up contracts. They are available all the time and respond very quickly. Julie Appel is the best at Outlaw!

Incentivized

• Excellent ROI
• Concord has had positive impact on your overall business objectives.
• Faster overall conversions.
• Increased employee efficiency.
• Probable better customer service.

Incentivized

• Faster contract process. Our process is smoother and faster then it ever was before.
• Employee efficiency. The process is quicker and has saved time, but I think there are more ways to save even more.

Incentivized