TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MadCap Flare

    Score9 out of 10
    N/AMadCap Software, headquartered in La Jolla, offers MadCap Flare, a help authoring and technical writing tool featuring onboarding and support from MadCap, and a set of modules for designing advanced guides, aids, and web or application help aids.

    $167

    per month

    Paligo

    Score9.3 out of 10
    N/APaligo, headquartered in Stockholm, offers their component content management system (CCMS), supporting the creation and publishing of technical documentation and help systems.

    $4,800

    per year per seat

    Pricing
    MadCap FlarePaligo
    Editions & Modules
    MadCap Central
    $1,500
    per year
    MadCap Flare
    $1,999
    per year
    MadCap AMS
    $2,999
    per year
    Professional
    from $4800
    per year
    Business
    Contact Sales
    per year
    Enterprise
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    MadCap FlarePaligo
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsIncludes a 12-month Platinum-level Maintenance Plan.
    More Pricing Information
    Community Pulse
    MadCap FlarePaligo
    Considered Both Products
    MadCap Software
    No answer on this topic
    Paligo
    Chose Paligo
    I was working with 10+ CMS:es (list here is not possible choose them from) “all my active work life” and Paligo GUI is unique: No or very few systems of this complexity have a rational GUI. Paligo stands out here and is very user friendly! When it comes to style sheets and …
    Incentivized
    Chose Paligo
    Simpler, more aesthetic and clean, easier to use, inherent design that molds the user based on section limitations, etc.
    Incentivized
    Chose Paligo
    All the positives described in previous answers
    Incentivized
    Chose Paligo
    Paligo is way easier to use than Flare.
    Incentivized
    Chose Paligo
    Paligo gives you the benefits of a fully integrated XML content database, making the whole package much easier to setup and use than a system using Oxygen. It's much easier to set up and far less expensive than Adobe's XML offerings. The cost is comparable to MadCap, but all …
    Incentivized
    Chose Paligo
    Paligo is a different league. Cloud based for easy access and collaboration from anywhere. Great taxonomy and HTML5 features.
    Incentivized
    Chose Paligo
    We moved from Flare to Paligo. One of the main reasons was the fact that Paligo is a cloud product. Collaboration with anyone outside of our team was more difficult with Flare. Also, maintaining a server for Flare content was going to become an issue, and overall I felt the …
    Incentivized
    Chose Paligo
    They are both good documentation options, but the cloud-native capabilities and intuitive UI of Paligo, plus it's ability to produce excellent output for both PDF and HTML5 were the main reasons I chose Paligo. I am very satisfied with my choice.
    Incentivized
    Chose Paligo
    We selected Paligo over the alternatives for a variety of reasons:
    It was cloud-based (usable on a Mac)
    It had the features we needed: Content reuse Variables Easy restructuring and maneuverability of content
    Incentivized
    Chose Paligo
    Intuitive cloud-native tool based on XML that does true single-sourcing - not one of these other competitors has this unique combination.
    Incentivized
    Chose Paligo
    Paligo is the only structured authoring tool that natively publishes to Zendesk. My team is forced to publish to Zendesk, so this was easy.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    MadCap FlarePaligo
    Likelihood to Recommend
    8.2
    (5 ratings)
    9.4
    (31 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (3 ratings)
    Usability
    6.4
    (2 ratings)
    8.2
    (24 ratings)
    Support Rating
    -
    (0 ratings)
    8.9
    (26 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)