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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign

    Score8.3 out of 10
    N/ADocuSign supports transactions with document sharing and electronic signature, as well as automated and guided data collection and entry, record updating across disparate systems and payment collection upon agreement, as well as analytics and reporting.

    $15

    per month

    PandaDoc

    Score9 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    Pricing
    DocuSignPandaDoc
    Editions & Modules
    Personal
    $15
    per month
    Real Starter
    $15
    per month
    DocuSign for Realtors
    $35
    per month
    Standard
    $40
    per month
    Business Pro
    $60
    per month
    Advanced Solutions
    Custom Pricing
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    DocuSignPandaDoc
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—PandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
    More Pricing Information
    Community Pulse
    DocuSignPandaDoc
    Considered Both Products
    DocuSign
    Chose DocuSign
    To be honest, I found out about PandaDoc after we had already signed a contract with DocuSign. I researched PandaDoc, and while they seem fine and are a wonderful up and coming company, we've had such success with DocuSign, and they've been around longer...they have a good …
    Incentivized
    Chose DocuSign
    Looked at PandaDoc about 18 months ago because of the interesting functionality around tracking redlines in contracts. This is something we are interested in, but PandaDoc was not PCI compliant (we capture billing info on our DocuSign forms). At that time they were pursuing it, …
    Incentivized
    Chose DocuSign
    DocuSign is like Salesforce for CRM's. It just made sense as we were scaling as an organization and moving and adding new technology to our stacks. We really like Adobe Sign as a close second, but for what we were doing, DocuSign came back as a more professional sales org and …
    Incentivized
    Chose DocuSign
    Docusign probably feels more robust and a more corporate feel. They are pretty similar, however.
    Incentivized
    Chose DocuSign
    I think DocuSign is still the leader in this industry as pronounced by their superior customer service and quick development response time to changes in the industry. For simple users, DocuSign is user friendly and easy to navigate while adding significant benefit to small to …
    Incentivized
    Chose DocuSign
    They stack up very well. I was happy with other the other software. They lost us because of how expensive it was for clients to have access to their API. A lot of our clients cannot afford $200/mo. They can afford $50/mo which is what most of our clients pay.
    Incentivized
    PandaDoc
    Chose PandaDoc
    PandaDoc is equal to DocuSign in every significant way except for its level of adoption; however, the pricing of PandaDoc is so much better that it's clearly the best choice for our firm.
    Incentivized
    Chose PandaDoc
    PandaDoc and DocuSign are very similar in functionality and design, but I prefer to use PandaDoc's interface. It is so easy to use and I prefer PandaDoc's interface and UI. It feels a little cleaner and a little more professional to me when compared with DocuSign's interface …
    Incentivized
    Chose PandaDoc
    There is no comparison. PandaDoc is far superior to any others I've seen. That's why I moved my company over when I saw the were using DocuSign
    Incentivized
    Chose PandaDoc
    We looked at DocuSign before PandaDocs, and while they are a well-known and good product, we felt their basic content was lacking compared to PandaDoc. We felt we got more bang for our buck, and the navigation seemed better. Plus, we get a dedicated rep with PandaDoc.
    Incentivized
    Chose PandaDoc
    I've used DocuSign as a recipient but not as a proposal-sending platform.
    Incentivized
    Chose PandaDoc
    I really like the content library that PandaDoc offers. I was not able to do anything similar within DocuSign
    Incentivized
    Chose PandaDoc
    I find it easier to automate and create templates in PandaDoc. Specifically the templates. Also, connecting through API is easier (our IT team says so, I'm not qualified to evaluate that). Pricing is also something important, when we acquired PandaDoc it was cheaper so we were …
    Incentivized
    Chose PandaDoc
    PandaDoc is a less clunky user experience, not only on the signature process and review, but also on the document creation process.
    Incentivized
    Chose PandaDoc
    ease of use and simplicity for the customer experience
    Incentivized
    Chose PandaDoc
    I found PandaDoc's ease of use to be the superior solution to all of the other software I tried.
    Incentivized
    Chose PandaDoc
    much better. The pricing structures worked a lot better than the other companies because we are a small clinic
    Incentivized
    Chose PandaDoc
    PandaDoc provided similar features and functionality at a better price, but the "tipping point" was integrated e-signatures.
    Incentivized
    Chose PandaDoc
    To be able to block certain fields within templates and contracts, so that the commercial team can negotiate the rest and adapt them but cannot change those purely legal clauses that should not be negotiated or changed without the approval of the legal department. I also find …
    Incentivized
    Chose PandaDoc
    It was easier to set up and use than both of those products.
    Incentivized
    Chose PandaDoc
    We chose PandaDoc for its ease of use and tools that allow a professional feel. The convenience for our clients to review and sign agreements also helped us make the decision to go with PandaDoc.
    Incentivized
    Chose PandaDoc
    PandaDoc is 1,000% better, hands down.
    Incentivized
    Chose PandaDoc
    Better
    Incentivized
    Chose PandaDoc
    All very similar offerings. PandaDoc is one of the few that provided an approval workflow that we required.
    Incentivized
    Chose PandaDoc
    I can't say I know enough about the credentials of either to comment.
    Incentivized
    Chose PandaDoc
    PandaDoc is a million times better. PandaDoc is also more affordable since you don’t have a limit on the number of documents you can send.
    Incentivized
    Chose PandaDoc
    PandaDoc has a better editor and ease of use.
    Incentivized
    Chose PandaDoc
    PandaDoc provides a more versatile, intuitive and modern alternative. It's better aligned on the requirements of our SaaS business.
    Incentivized
    Chose PandaDoc
    Cost
    Incentivized
    Chose PandaDoc
    The fixed price for unlimited documents was what really sold us on PandaDoc.
    Incentivized
    Chose PandaDoc
    PandaDoc is easier to use and creates more professional documents than the other platforms we've evaluated. It also has very handy features such as reminder emails, suggestions, templates that we found were more robust than other platforms. The pricing was also competitive and …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    TrustRadius Insights
    DocuSignPandaDoc
    Highlights

    TrustRadius
    Research Team Insight
    Published

    DocuSign is the flagship product of the DocuSign Agreement Cloud, a platform consisting of software focused on “agreement processes”. DocuSign’s key feature is eSignature and document generation.

    Similar to DocuSign, PandaDoc’s key feature is eSignature. However, it also supports contract and proposal management. PandaDoc also has a related tool Quote Roller, focused on sales proposal automation.

    DocuSign reviewers are primarily from mid-sized companies and part of the Computer Software industry. PandaDoc reviewers on the other hand are primarily small businesses, but also have their largest representation from Computer Software companies.

    Features

    DocuSign’s biggest selling point is helping controllers create documents that can be signed online, cutting out the hassle of dealing with printed materials, and using postal mail. DocuSign also supports managing document workflows, creating documents through integrated apps like Salesforce, version controls, and analytics of contracts and agreements.

    PandaDoc speaks to its utility as a sales support tool. The value proposition from PandaDoc is that using its features can help sales teams “crush their quota from propose to close”. PandaDoc seeks to accomplish this goal by providing insights into document workflows, changes, and analytics to streamline, automate, and improve upon online document management and eSignature user experiences.

    Limitations

    While DocuSign may be best suited for enterprises that transmit a large number and variety of online documents daily, there are some types of businesses and use cases that may want to more closely inspect competitors’ offerings. For example, DocuSign may not be best for businesses who need a free or more “budget”-friendly option. It may not also be the best tool for businesses that are looking for a high level of customization with their online documents.

    PandaDoc’s biggest drawback appears to be its ease-of-use. Many reviewers report that there is a learning curve with PandaDoc and that memorizing its intricacies, especially as they change between upgrades, can make use across large teams and departments difficult. PandaDoc continues to be popular, however, given it has a version available completely free and with a high-rated payment portal.

    Pricing

    As previously mentioned, DocuSign does not have a free version available like PandaDoc. For many, this makes PandaDoc the instant choice in terms of affordability. However, DocuSign’s paid plans are more than considerable given their expansive feature set and wide array of use cases.

    DocuSign’s cheapest paid plan starts at $10/month for a single-user. DocuSign also provides a specialized solution for the Real Estate industry and an “API” version for organizations looking for advanced customization and authentication abilities. This version starts at $50 per month.

    PandaDoc’s cheapest paid plan starts at $9 per month per user, designed for use by individuals within a department or organization. Its Business plan is $49 per month per user and introduces an unlimited number of created documents, CRM integrations, a content library, custom branding, and workflow tracking.

    User Ratings
    DocuSignPandaDoc
    Likelihood to Recommend
    4.4
    (155 ratings)
    9.0
    (322 ratings)
    Likelihood to Renew
    7.0
    (12 ratings)
    9.1
    (18 ratings)
    Usability
    3.7
    (13 ratings)
    8.3
    (23 ratings)
    Availability
    10.0
    (3 ratings)
    9.1
    (4 ratings)
    Performance
    10.0
    (2 ratings)
    9.6
    (21 ratings)
    Support Rating
    10.0
    (46 ratings)
    6.1
    (23 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    6.3
    (4 ratings)
    Configurability
    -
    (0 ratings)
    2.8
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (20 ratings)
    Product Scalability
    10.0
    (1 ratings)
    8.6
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.7
    (20 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    6.7
    (4 ratings)